We are seeking an exceptional Operations Coordinator to support the delivery and operationalizing of a complex execution-layer platform in live client environments. This role sits at the intersection of coordination, delivery discipline, stakeholder follow-through, and operational readiness. You will ensure the deploy-ability backbone is structured, visible, and consistently maintained across multiple moving parts. 

• Coordinate deployment activity across meetings, actions, schedules, work streams, and stakeholder follow-through. 
  
• Maintain visibility of operational tasks, dependencies, risks, decisions, and readiness requirements. 
  
• Support planning logistics, implementation tracking, and execution administration for delivery teams. 
  
• Document and ensure follow-through on actions, decisions, timelines, and responsibilities. 
  
• Facilitate collaboration among client stakeholders, internal teams, and operational contacts to maintain momentum. 
  
• Support onboarding, access provisioning, meeting preparation, reporting inputs, and deployment readiness. 
  
• Flag issues, delays, gaps, or breakdowns in coordination early and clearly. 
  
• Maintain high-quality records across status updates, trackers, governance notes, and deployment artifacts. 
  
• Contribute to operational playbooks, coordination standards, and continuous improvement of deployment support methods. 
  
• Adapt coordination models to the pace and complexity of each environment; avoid generic approaches. 
  
• Assist with go-live preparation and post-deployment stabilization from an operational perspective. 
  
• Create structure and continuity across fast-moving implementation environments. 
  

Requirements

• 5+ years of experience in operations coordination, delivery support, programme support, or complex implementation environments.  
  
• Proven experience supporting live, high-dependency, or multi-stakeholder environments.  
  
• Strong experience coordinating schedules, actions, reporting inputs, governance processes, and operational readiness activity.  
  
• Demonstrated ability to work across multiple sectors or domains without relying on generic support methods.  
  
• Experience managing competing priorities, ensuring documentation accuracy, and maintaining follow-through under pressure.  
  
• Solid understanding of how operational coordination impacts delivery quality and execution discipline.  
  
• Ability to engage confidently with both technical teams and operational stakeholders.  
  
• Experience supporting pilot activity, go-live readiness, and post-deployment coordination.    
   

Technical Capability  

• Operational coordination  
  
• Delivery support in complex environments  
  
• Tracker and action management  
  
• Governance and reporting support  
  
• Stakeholder follow-up and meeting coordination  
  
• Documentation and implementation record-keeping  
  
• Readiness and logistics support  
  
• Process discipline in fast-moving environments  
  
• Deployment support playbooks  
  
• Continuous improvement of coordination methods  
  

Ideal Profile 

• Highly organized, yet adaptable and flexible.  
  
• Coordination that actively supports execution, not merely records it.  
  
• Comfortable working across diverse sectors with differing operational demands.  
  
• Ability to identify weak follow-through and strengthen structure accordingly.  
  
• Brings order, visibility, and pace to complex environments.  
  
• Dependable under pressure with precise execution detail.  
   
   

Core competencies  
 
 

• Operational coordination  
   

• Attention to detail  
   

• Structured follow-through  
   

• Cross-domain adaptability  
   

• Communication  
   

• Delivery discipline  
   

• Organizational judgment