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Purpose:

The purpose of this position is to monitor and report on real time demand and service delivery performance and influence workforce activities across the day. This role is intended to support the operations in delivering to the staffing plans that are agreed to internally and externally with our clients.

Key responsibilities:

• Management of information by ensuring we optimize productivity, deliver forecasted hours, service levels and availability targets
• Complete daily, weekly, and monthly reports as set out by the Line Manager accurately and in line with required time frames
• Incident Management to ensure that all service affecting incidents are documented and reported to the appropriate escalation team

Minimum requirements:

• 3 years’ experience as a real time analyst
• Matric
• Studying towards a Diploma or Degree essential

CXP are looking for exceptional individuals who are highly skilled in Outbound sales with an element of Customer Service to join our team in insurance who service UK clientele.

Requirements:

• • Original ID Document
  • Tax Number
  • Bank Account registered in own name
  • National Senior Certificate
  • Preferred Currently studying towards a tertiary qualification
  • Clear Credit and Criminal record
  • Computer literate
  • 2 years’ experience in Outbound Sales or Cold Calling Environment
  • Ability to upsell & cross sell international products/ services
  • Proven experience in the insurance/ financial space
  • Proven track record of high performance
  • Excellent command and use of English, both written and Verbal
  • Attention to detail
  • Strong analytical and numeric skills
  • Able to navigate through various systems at once
  • Good attendance and performance record
  • Reliable transport to Umhlanga

Duties Include:

• Upselling and cross selling products via telephone.
• Handling customer enquiries via email and telephonically.
• Proactively identify issues and problems before they arise.
• Assist with escalated calls and complaints in line with procedures.
• Providing world class customer service to international clients.
• Working with various parts of the business to resolve issues.

Remuneration 

Basic Salary + Incentives 

Working Hours

Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).

Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.

*Candidates may be required to come on site a maximum of twice throughout our recruitment process.

*Candidates should be prepared to commence work 01/11/2021.

This role requires a CA(SA) with 4-6 years post qualified Credit experience, working at a senior credit level in complex property and/or share backed transactions. Johannesburg based.

Prestigious Private Wealth team seeks a Senior Credit Analyst. The candidate must be well experienced in complex / structured deals across a portfolio of Property (commercial / residential properties), and also equity lending (share backed) exposures. This includes evaluations and structuring of new opportunities, initial credit due diligence and preparing recommendations to the credit committee as well as ongoing monitoring. This role also has mandate to approve certain deals.

Some key responsibilities include:

• Demonstrate credit granting specialist skills in assessing and structuring complex lending transactions to meet credit risk appetite targets.
• Demonstrate and display profound understanding and experience in the finance of commercial and industrial real estate properties.
• Evaluate an individual's or company's stability, adeptness of management team and creditworthiness by analysing relevant documents including balance sheets, income statements etc.
• Conduct industry and company specific research in order to assess the credit worthiness of potential new credit transactions.
• Demonstrate an understanding of credit and risk assessment tools, risk measurement and rating methodologies, including their underlying assumptions and potential weaknesses.

[This role would unfortunately not suit a “step up” role for a credit skill with prior vanilla deals experience. The company is looking for the candidate to hit the ground running as this is a senior role, hence a track record of complex / share backed deals experience is essential for consideration].

Opportunity to work within a highly successful and experienced investment team, and to learn about multiple industries and companies. 

This is a training role with a strong emphasis on the candidate acquiring their CFA certification.

Duties and responsibilities

The Trainee Analyst will work with a Senior Analyst/Portfolio Manager and will assist in sourcing, consolidating, filtering, capturing and communicating supporting data and information. A Trainee Analyst will initially be responsible for:

• Studying and passing the CFA exam
• Sourcing and analysing industry information
• Analysing companies’ operational and financial performance
• Modelling and forecasting various variables
• Ad hoc requests 

Requirements
Candidates are required to demonstrate:

• Strong academic results with a relevant qualification from a reputable university with a quantitative/accounting focus.
• Committed to achieving a CFA qualification.
• A high level of initiative, motivation, interest and drive.
• Work experience: the candidate should have already established an excellent work ethic and be proficient in the relevant job skills (including self-motivation, time management, and the ability to work under pressure and meet deadlines).
  
  

Contract: 12 months

This is an EE designated opportunity. 

Seldom have we advertised a better QUANTS ANALYST role within Asset management.

This is a SENIOR role in a leading team. Focus on Global markets. Part of a front office investment team building quantitative tools to add value with idea generation and research. Cape Town based role.

Will suit:

- 6+ years as a Quants Analyst within Asset Mgt.

- Masters in Financial Maths or Stats or Data Science / CFA

- MATLAB / Python / R / C++

- Advanced Excel / VBA

This role has potential to trigger a career move even if you are not actively looking.

For a confidential chat, please engage with a CV to mike@candidateconnect.co.za">mike@candidateconnect.co.za.

You understand and accept that, by applying for this role, you authorise Candidate Connect to obtain your personal information and utilise said information for recruitment purposes for this role. Your information will be stored on our database. Should you wish for us to remove any personal information from our database, please contact us at info@candidateconnect.co.za. Your data will not be used for any unsolicited marketing purposes, and will not be transferred to any third parties without your direct consent.

Please note that if you do not receive a response from us within 2 weeks of your application, please consider it as unsuccessful for this particular role – thank you.