Summary of Role

The Network Field Engineer provides hands‑on onsite support for network delivery activities, assisting project and engineering teams with physical deployments, installations, and operational tasks. This role supports project delivery across switching, wireless, and SD‑WAN environments where onsite presence is required, with flexibility to scale capacity based on project volume and timelines.

Responsibilities

Onsite Network Support

• Perform onsite activities in support of network delivery projects, including:
  
• Switch and access point installations and replacements
  
• Cabling coordination and verification
  
• Rack, stack, and power‑up of network equipment
  
• Physical site readiness checks
  
• Wireless refresh and SSID rollout projects
  
• Switch refresh programmes
  
• SD‑WAN site deployments and migrations
  

Deployment & Implementation Assistance

• Support Senior Engineers and Network Delivery Engineers during:
  
• Site builds and cutovers
  
• Planned migrations and refresh activities
  
• Testing and validation phases
  
• Execute predefined installation and configuration tasks under guidance.
  
• Assist with post‑deployment verification and issue identification.
  

Incident & Operational Support

• Provide onsite assistance for network incidents where remote resolution is not possible.
  
• Support troubleshooting by performing physical checks and remediation tasks.
  
• Liaise with onsite stakeholders, vendors, and service providers as required.
  

Documentation & Reporting

• Capture and update onsite implementation details, including:
  
• Equipment serial numbers
  
• Port mappings
  
• Updated site diagrams or checklists
  
• Provide clear feedback to delivery and operations teams following onsite work.
  

Flexibility & Demand Support

• Support fluctuating project demand and timelines.
  
• Travel to regional or remote sites as required.
  
• Provide coverage during peak delivery periods or large‑scale rollout programmes.
  

Requirements

Skills

• Network hardware installation (switches, access points, WAN devices)
  
• Basic switching and wireless concepts
  
• Structured cabling environments
  
• Ability to follow standard build, installation, and safety procedures.
  

Qualifications

• Matric and a Diploma, certificate, or equivalent experience in IT or Networking.
  
• CCNA (advantageous)
  
• Valid driver's licence