An exciting opportunity is available for a hands-on Hotel Manager to oversee the operations of two hospitality establishments in Fort Beaufort: a hotel and a separate bed and breakfast.

We are looking for a proactive and organised individual who can lead teams, manage daily operations and maintain high standards of service across both properties.

Key Responsibilities

• Oversee the daily operations of both properties, ensuring efficiency and service excellence.

• Manage front office, housekeeping, food and beverage, and maintenance functions.

• Lead, motivate and manage staff while ensuring productivity and service standards.

• Monitor occupancy, bookings, reservations and revenue performance.

• Ensure guest satisfaction, handle complaints and maintain positive guest relations.

• Oversee cash-ups, stock control, maintenance requirements and operational risks.

• Ensure compliance with hospitality regulations, health and safety standards and operational procedures.

• Monitor online guest feedback and implement improvements where necessary.

Minimum Requirements

• Relevant tertiary qualification in Hospitality Management or a related field.

• Minimum 3 years' experience in a Hotel Manager or similar senior role.

• Strong leadership, communication and staff management skills.

• Sound understanding of hotel operations, hospitality compliance and health and safety.

• Basic knowledge of maintenance, stock control and food service operations.

• Computer literacy, including reservations systems and basic reporting.

• Valid driver's licence.

• Excellent organisational, problem-solving and time-management abilities.

• Hands-on approach with a strong guest service orientation.

• Ability to work flexible hours, including weekends and public holidays.

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to info@profilepersonnel.co.za or register on our website at https://www.profilepersonnel.co.za/vacancies/ for consideration for future roles.