Job Summary
We are seeking a Front of House (FOH) Manager for an extremely buy pub and restaurant in Summerstrand. You will manage the entire guest experience from arrival to departure, bridging customer service, order taking and venue cleanliness.
Key Responsibilities
· Guest Service: Greet patrons warmly, manage reservations or walk-ins, and seat guests efficiently.
· Food & Beverage Service: Take accurate orders, explain menu items or specials, and communicate dietary restrictions clearly to the kitchen.
· Bar & Floor Operations: Serve drinks and meals promptly, clear and sanitize tables, and restock station supplies.
· Payments & Compliance: Process bills using the Point of Sale (POS) system, handle cash or card transactions, and maintain safety and hygiene standards.
Requirements & Qualifications
· Environment: Fast-paced, people-focused pub and restaurant
· Customer and food service background essential
· Strong interpersonal communication, active listening, teamwork, and basic math for billing.
· Ability to stand for extended periods and lift heavy goods
· Flexible schedule, including evening, weekend, and holiday shifts
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