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Job Summary
We are seeking a Certified Business Analyst with over 8 years of experience to support the SAP eCommerce Remediation Project (Hybris/Omni). The successful candidate will play a pivotal role in bridging business needs with technical solutions, ensuring seamless delivery across retail and omni/eCommerce environments.
Key Responsibilities
- Strategic Planning: Define and strategize the approach to BA work for assigned projects.
- Stakeholder Engagement: Facilitate workshops, interviews, and collaborative sessions with stakeholders.
- Requirements Management: Elicit, document, and review requirements (e.g., BRDs).
- Agile/Waterfall Documentation: Create Epics, Features, and User Stories with clear acceptance criteria.
- Process Analysis: Document as-is and to-be processes, conduct gap analysis, and recommend improvements.
- Testing & Validation: Manage User Acceptance Testing (UAT) and ensure business sign-off.
- Operational Support: Provide BAU support and ensure smooth transition post-project delivery.
Required Experience & Skills
- Certification: Certified Business Analyst.
- Experience: Minimum 8 years in BA roles.
- Industry Expertise:
- Retail sector experience.
- Omni-channel and eCommerce experience.
- Methodologies: Strong background in both Agile and Waterfall delivery.
- Technical Knowledge:
- SAP modules experience, specifically SAP Hybris / SAP Commerce Cloud.
- Soft Skills
- Excellent facilitation and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple stakeholders and competing priorities.
Project Details
- Project Supported: SAP eCommerce Remediation / Hybris / Omni.
- Contract Type: Fixed-term contract (details to be confirmed)
Location & Travel
- Base Location: Woodstock, Cape Town
- Travel Requirements: Occasional travel to Cape Town (Woodstock office).
- Work Policy: 1-day WFH permitted per week.
- Frequency of Travel: To be confirmed (TBC).
Sabenza IT & Recruitment
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