Job Summary
Duty Manager (Hotel) – Luxury Property Group – Camps BaySalary: Negotiable DOE
Kendrick Recruitment is currently seeking an experienced and professional Duty Manager for a luxury property group based in Camps Bay. This role is ideal for a polished hospitality professional who excels in guest relations, operational oversight and leading teams within a high-end hotel environment.
Minimum Experience and Requirements:
• Strong front-of-house and operational management experience
• Excellent guest relations and complaint resolution skills
• Confident leadership ability with a hands-on management approach
• Computer literacy and experience with hotel management systems
• Strong administrative and organisational skills
• Ability to work flexible shifts, including weekends and public holidays
Key Responsibilities:
• Ensure a seamless guest journey from arrival to departure
• Handle guest queries, requests and complaints promptly and professionally
• Maintain exceptional service standards in line with luxury brand expectations
Operational Management
• Oversee daily hotel operations during assigned shifts
• Coordinate closely with housekeeping, maintenance, food and beverage and reception teams
• Ensure all departments operate efficiently and meet established standards
Team Leadership
• Supervise and support front-of-house teams
• Assist with staff training, development and performance management
• Lead by example to foster a culture of professionalism and service excellence
Administration & Reporting
• Complete daily operational reports and shift handovers
• Monitor occupancy, special requests and VIP arrivals
• Ensure compliance with health, safety and company policies
This is an excellent opportunity for a driven Duty Manager seeking to grow within a reputable luxury property group in Camps Bay.
Interested candidates are invited to submit their CV to apply for the role.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link