Job Summary
Are you a strategic delivery leader with experience managing complex programmes, driving operational excellence, and leading high-performing teams?
We are seeking an experienced Head of Delivery to take ownership of the end-to-end delivery of programmes, projects, products, and services across a dynamic and fast-paced environment. This role offers the opportunity to shape delivery strategy, lead multidisciplinary teams, and ensure successful execution across both commercial and funded programme portfolios.
Key Responsibilities
- Lead and oversee delivery across multiple programmes, projects, and initiatives.
- Ensure delivery objectives align with business strategy, stakeholder expectations, budgets, timelines, and quality standards.
- Drive operational excellence through process improvement, governance, risk management, and performance reporting.
- Manage portfolio prioritisation, resource allocation, and cross-functional delivery challenges.
- Lead, mentor, and develop delivery teams while fostering a culture of accountability and high performance.
- Build and maintain strong relationships with key stakeholders, clients, funding partners, and regulatory bodies.
- Oversee delivery budgets, forecasting, cost control, and commercial performance.
- Support the successful implementation and delivery of funded programmes, including learnerships, skills programmes, and occupational qualifications.
Requirements
- 5–8+ years' experience in programme delivery, operations leadership, or funded programme management within a SETA, QCTO, skills development, training, or related environment.
- Proven experience managing large and complex delivery portfolios.
- Demonstrated success leading multidisciplinary teams and driving delivery outcomes.
- Relevant qualification in Project Management, Operations, Business, Technology, or a related field.
- Certifications such as PMP, PRINCE2, Agile, or equivalent would be advantageous.
- Strong understanding of SETA, QCTO, and funded programme frameworks.
- Experience with learnerships, skills programmes, discretionary grants, and related funding environments.
- Proficiency in project management tools and the ability to develop dashboards, reporting, and governance frameworks.
Key Competencies
- Strategic thinker with a strong execution focus.
- Highly accountable, resilient, and results-driven.
- Exceptional stakeholder engagement and communication skills.
- Strong commercial acumen and problem-solving ability.
- Ability to lead change, influence outcomes, and deliver in a complex environment.
If you are passionate about driving delivery excellence and making a measurable impact, we would love to hear from you.