Medical Office Administrator: Psychology Practice
The Neurodiversity Centre Sunday, 07 December 2025 2Job Summary
A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrators in the Paarl branch. The candidate must be able to work independently and as part of a team. Reliable transport is required.
Job description:
• Managing the diaries of allocated clinicians.
• Scheduling of appointments.
• Contacting newly referred clients for appointments.
• Answering phone calls.
• Responding to inquiries.
• Maintaining professional communication.
• Switchboard management.
• Receiving clients in the reception area.
• Issuing invoices, doing billing.
• Collection of payments.
• Issuing receipts.
• Dealing with claim queries and PMB applications to medical aids.
• Managing medical aid queries.
• Follow up on unpaid accounts.
• Assist with account queries.
• Daily cash up for the branch.
• Manage petty cash for the branch.
• Ensure the practice is always neat and tidy.
• Filing.
Requirements
Requirements:
Experience:
• Minimum of two years’ experience as administrator in a medical/allied health practice - Essential
• Experience in at least one medical management software program – Essential
· Experience in doing billing and collections of payments - Essential.
· Experience working on at least one medical management software programme – Essential. Having GoodX experience will be an advantage.
Qualifications:
Matric – Essential
Required skills:
• The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision
• The ability to work under pressure.
• Strong knowledge of practice management systems.
• Excellent telephone etiquette.
• Excellent communication skills and fluency in English and Afrikaans.
• Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
• Financial management skills, such as daily cash up and petty cash.
Only shortlisted candidates will be contacted.
Benefits
Market related salary - depending on experience and skillsError!
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