Patient Administration Manager, Cape Town

Job Description: Established medical entity requires a detail-oriented, analytical and proactive Patient Administration Manager to join our dynamic team. If you have a strong track record in private healthcare administration, revenue-cycle management, case management, credit control and tariff governance, and are ready to make a meaningful impact across our Group, we would love to hear from you.

REQUIREMENTS, EXPERIENCE AND QUALIFICATIONS

· Intermediate to advanced Microsoft Office skills, with strong Excel capability for analysis and reporting.

· Minimum 2 years’ supervisory or management experience.

· Minimum 5 years’ relevant experience in private healthcare administration, revenue cycle, case management, credit control, or a related function.

· Relevant Diploma or Degree in Healthcare Management, Business Administration or a related field.

· Sound knowledge of private healthcare revenue-cycle processes, medical scheme and funder rules.

· Strong understanding of case management, credit control, age analysis and debtors month-end processes.

· Working knowledge of funder or industry portals will be advantageous.
Responsible for, but not limited to the following:

· Conduct monthly tariff analysis, identify trends and support annual tariff implementation and negotiations.

· Drive standardization, governance, accountability and continuous improvement across areas of responsibility.

· Ensure effective case management processes, including authorizations, funder compliance and accurate documentation.

· Lead and support the Team Leaders responsible for Credit Control and Case Management.

· Monitor operational performance, departmental targets, escalations and key revenue-cycle risks.

· Oversee debtor performance, collections, age analysis and month-end debtors reporting.

· Prepare accurate reporting and insights to support strategic decision-making by the Head: Administration.

KEY COMPETENCIES/ SKILLS

· Analytical thinking and practical problem-solving ability.

· Ethical judgment, integrity and confidentiality.

· High attention to detail and a continuous improvement mindset.

· Leadership, accountability and the ability to coach and support teams.

· Strong communication, reporting and stakeholder management skills.

Should you meet the above criteria, having the relevant experience and attributes, kindly submit your resume to loren@jackieCrecruit.co.za before 14 October 2026.