• MSP Governance: Own the relationship with the MSP; review performance metrics, incident trends, root causes, and SLA compliance.

• Risk & Compliance: Manage operational risks, ensure adherence to ICT policies, and oversee business continuity/disaster recovery testing.

• Service Stability: Serve as the internal escalation point to ensure a predictable, secure, and stable ICT environment.

• Platform Optimisation: Proactively drive the consolidation and integration of existing platforms (e.g., M365, collaboration tools, security posture) to reduce complexity.

• Audit & Remediation: Lead ICT audits, track risk remediation initiatives, and ensure scalability for new energy asset developments.

• Business Cases: Collaborate with the MSP to scope change requests and develop internal business cases for budget approvals.

• Roadmap Execution: Partner with the OCIO to execute the long-term technology strategy, taking internal ownership of designated deliverables.

• Stakeholder Management: Act as a unifying presence between internal business units and outsourced vendors to manage expectations and change impacts.

• Adoption & Benefits: Ensure high user adoption, seamless change governance, and measurable business value from new initiatives.

• Budgeting: Manage internal ICT budgets, software renewals, and licensing reconciliations across Anthem entities.

• Commercial Alignment: Ensure vendor contracts and technology spend align with the approved roadmap and scale efficiently.

• People Management: Lead the internal ICT team, directly managing the Digital Transformation Lead and IT Operations Lead.

• Executive Liaison: Serve as the internal face of ICT to executive management, providing structured reporting on performance, risks, and progress.

• Education: Degree in Information Systems, Business, Technology, or a related field.

• Certifications: Exposure to ITIL, PRINCE2, or COBIT is highly advantageous.

• Experience:

  • Minimum 10–15 years in ICT, with at least 5 years in a senior management role owning the IT function.

  • Proven track record managing IT operations through external MSPs and vendors.

  • Demonstrated experience in ICT budget management, change governance, and operational reporting.

  • Practical experience coordinating cybersecurity remediation and IT audits (from a governance perspective).

  • Energy/Renewable Energy sector experience is highly advantageous.

• Core Skills

  • Vendor & Stakeholder Governance: Ability to hold providers accountable, manage commercial contracts, and navigate healthy tension lines.

  • Financial Acumen: Strong capability to manage IT spend, renewals, and ROI tracking (proficiency in Excel required).

  • Cloud-First Security Literacy: Broad understanding of cyber risk drivers in an M365/cloud environment to effectively govern security outcomes.

  • Process Improvement & Resilience: A structured, problem-solving mindset focused on simplification and root-cause analysis; remains calm under pressure.

  • Self-Leadership: Highly autonomous leader capable of prioritizing competing demands in a hybrid working model.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com