Senior Systems Engineer / L3 Support Engineer
? Cape Town preferred | Other locations considered
? R50,000 – R70,000+ per month depending on experience
Are you the engineer everyone calls when L1 and L2 have run out of answers?
This is NOT a helpdesk role. ?
We’re looking for a seriously strong L3 Engineer who can take ownership of complex environments, solve the problems others can’t, lead technical projects and confidently engage with clients as a trusted technical advisor.
You’ll work across:
☁️ Microsoft 365 & Azure
? Security, governance & compliance
? Networking, firewalls, VPNs & connectivity
?️ Windows Server, AD, Hyper-V & VMware
?️ Conditional Access, MFA, Intune & EDR
? Exchange Online, SharePoint & Teams
? Cloud migrations & remediation projects
? Backup, DR & business continuity
? Technical roadmaps, governance & client strategy
? WHO WE’RE HEADHUNTING
✔️ 5+ years in senior infrastructure/MSP environments
✔️ 3+ years supporting Microsoft 365
✔️ Strong Azure / Entra ID / Intune capability
✔️ Windows Server, Active Directory, DNS & DHCP
✔️ FortiGate, Ubiquiti and/or Cisco experience
✔️ Security hardening, MFA & Conditional Access
✔️ Experience managing multiple client environments
✔️ Ability to own escalations and lead projects
✔️ Strong client-facing communication skills
✔️ Ability to mentor L1/L2 engineers
⭐ BIG PLUS: Azure/Microsoft Security certifications, Fortinet/NSE, CCNA, PowerShell, Defender, Sentinel, ISO 27001, RMM/PSA platforms or AI/Copilot exposure.
We want someone who is technically exceptional, commercially aware and accountable — not someone who simply closes tickets.
Ready to step into a role where you can become a senior technical authority?
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