Executive Housekeeper | Luxury Hotel | Cape Town

Salary: R27,000

Kendrick Recruitment is seeking an experienced and detail-oriented Executive Housekeeper for a luxury hotel in Cape Town. This is an excellent opportunity for a strong leader to oversee housekeeping and laundry operations, ensuring the highest standards of cleanliness, presentation, and guest satisfaction within a high-end hospitality environment.

The successful candidate will be responsible for managing the housekeeping department, leading a dedicated team, and maintaining exceptional operational standards across all areas.

Key Responsibilities:

• Oversee all housekeeping and onsite laundry operations within the property
  
• Ensure the highest standards of cleanliness, hygiene, and presentation are maintained
  
• Lead, train, and motivate the housekeeping team to deliver exceptional service
  
• Manage daily operations, staffing, and departmental efficiency
  
• Implement and maintain standard operating procedures and quality controls
  
• Monitor and manage stock levels, linen, and cleaning supplies
  
• Ensure compliance with health, safety, and hygiene regulations
  
• Maintain and manage rooms management systems and reporting processes
  
• Handle guest requests and complaints professionally and efficiently
  
• Conduct regular inspections to ensure standards are consistently met
  
• Identify training needs and support staff development
  
• Drive continuous improvement in service levels and operational standards
  

Requirements:

• Matric or Grade 12 with a tertiary qualification in Housekeeping Management
  
• Minimum of 3 years’ experience in housekeeping and onsite laundry management in a large, multi-use facility
  
• At least 2 years’ supervisory experience in a similar role
  
• Proficiency in general office computer applications
  
• Working knowledge of rooms management systems
  
• Experience with Protel or Opera property management systems advantageous
  
• Advanced knowledge of housekeeping and laundry procedures
  
• Strong leadership, organisational, and time management skills
  
• Ability to work accurately under pressure in a fast-paced environment
  
• Excellent communication and interpersonal skills
  
• Strong problem-solving, planning, and administrative abilities
  
• Ability to motivate and positively influence a team
  
• Service-driven with a positive and proactive attitude
  

This role is ideal for a passionate hospitality professional who thrives in a leadership role and is committed to delivering outstanding guest experiences.

Interested candidates are invited to submit their CV to apply for this opportunity.