Position:
Property and Maintenance Manager

Roles & Responsibilities:

The Property & Maintenance Manager will be responsible for the timeous execution of all aspects relating to the day-to-day operational functions of the properties owned by the property company.

•Day to day property management of a portfolio of properties owned by Spear and its subsidiaries (known as the portfolio);

•Dealing with all property maintenance requirements on the portfolio;

•Dealing with day-to-day tenant queries relating to building operations;

•Managing all building contractors / suppliers working on the portfolio;

•Conduct all incoming and outgoing inspections when tenants move in or out of the portfolio (In collaboration with the Leasing Manager/s who will assist with ingoing inspections on new lets where required);

•Management and quality control of tenant installations and approval of payment authorizations prior to payments being processed by head office;

•Ensure all portfolio plant and equipment are serviced within the required time frames, within budget, and within annually scheduled requirements;

•Manage all supplier contracts (SLA’s) ie: lifts, security, cleaning, utility management and ensure that they are delivering the required services as per the service level agreements

Manage insurance claim processes on behalf of Spear REIT;

•Ensure the portfolio is compliant to all required legislation at all times (including OH&S Act) as well as management of ASIB related insurance requirements;

•Ensure the portfolio is always in a neat and clean state and in a state of good repair;

•Directly manage and train all / any maintenance managers, building managers, and parking management staff on the portfolio;

•Manage the preparation of all property related creditor payments due by Spear and / or its subsidiaries in compliance with the approved credit control system;

•Keep record of all annual service requirement items relating to the portfolio (ie: fire, lift, air conditioning related items;

•Timeous and courteous (professional) day to day communication with all tenants in the portfolio;

•Regular report back to management on the status of the portfolio and bring to the attention of management any items that need urgent attention or intervention relating to the portfolio;

•Always ensure that pro-active maintenance management is conducted on the portfolio and advise the management of areas that may be high risk or require greater care across the portfolio;

•Ensure that all buildings are fitted with correct disclaimer and indemnity boards at all times;

•Provide various property & maintenance reports to Group Operations & Maintenance Manager, Asset Manager, and COO and/or CEO as and when required;

•Preparation and input on the annual expense budget, control of the monthly expense budget, and monthly reporting on major budget variance items (budget vs actual);

•Preparation and execution of tendering processes amongst suppliers;

•Work closely with the acquisitions & disposals team, lease administration, and portfolio management team when the REIT acquires new assets to prepare for the take on the asset(s) and all related functions that come with such a process;

•Ensuring a fair and robust procurement process to ensure that the REIT is achieving the best pricing possible from its suppliers;

•Joint management of all building floor plans (interaction with Portfolio Managers, Lease Admin Managers & Leasing Managers) to ensure that information is correct.

•All other duties which may be reasonably expected by the Company, relating to your position as Property & Maintenance Manager;

•Full compliance with the company's policy