10 Property/Facilities Management jobs in Cape Town on Job Mail

Our client in the Southern Suburbs is seeking a Handy Person for a short-term / temporary contract.

Key Performance Areas:

• Planning and execution of maintenance (carpentry, electrical, plumbing, movement of furniture & stores around residences)
• Compliance, Health and Safety
• Maintenance of workshop and stores
• Maintenance support, liaison and monitoring

Minimum Requirements:

• Driver’s license
• Must be immediately available
• Must be willing to work over Dec and Jan
• Must be willing to work overtime and on public holidays if needed

Minimum Qualification:

• Grade 10

Minimum Experience Required:

• 5 years relevant technical and building maintenance experience

IGrow Real Estate is looking for a Booking Agent to join their team in Cape Town, Durbanville. Apply now should you want to join SA's #1 Property Investment Group!

Requirements:

• Matric certificate
• At least 2 years of experience in a similar role
• Used to making 100 - 120 phone calls per day
• Maintain professional telephone etiquette
• Positive, can-do attitude
• Professional
• Experience in the property industry would be beneficial
• Valid drivers license and vehicle
• Home office set up with Wi-Fi or Fibre

Duties and Responsibilities:

• Calling clients/ incoming leads
• Following up on client queries
• Cold Calling sellers for potential Real Estate stock
• Make at least 100 - 120 outbound calls per day
• Qualifying clients to book a minimum of 5 viewings per day
• Complete 5 ITC checks per day

IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.

To qualify for this position, you need:

• NQF 4 or working towards completing your NQF 4
• At least 2 years of experience in a similar position
• Experience with rentals
• Experience with PayProp
• Great administrative skills
• Excellent communication skills and telephone etiquette

You will work predominantly on the following programs:

• Red Rabbit, Payprop, Excel, Google docs

Functions and responsibilities

• Monthly list to team on tenants that are vacating on allocated portfolio
• Send Vacating checklist to all tenants who give notice on allocated portfolio
• Attend AGM’s on allocated blocks in person or via zoom
• Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to
• Receive rental application and open file on laptop, prepare all docs
• Upload lease to payprop and debit order form
• Create property, create tenant and create invoices on payprop.
• What accounts are we paying for the Landlord? Have the accounts redirected to Igrow and ensure the correct amounts are paid every month.
• Monthly statements to Landlord
• Monthly statements to tenants and invoices
• Attend to monthly reconciliation of rental payments on allocated portfolio
• Attend to monthly account payments for Landlord
• Attend to Deposit refund payments within 14 days
• Load deposit processing fee on deposit refunds
• Follow up on tenants in arrears as per strict process LOD on 4th of every month
• Investors to be kept updated on late payments at all times
• Have an action plan in place to collect arrears
• Eviction instructions to be handed to attorneys o.b.o owner if requested
• Download contracts expiring from payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded
• When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on
• Attend to problems with water and electricity accounts

Maintenance on the portfolio:

• Portfolios are split to a maximum of 350 properties per person
• Each Portfolio administrator will have a list of approved contractors that they will work with
• Each contractor will sign a service level agreement (SLA) which must be adhered to
• Attend to all maintenance and exit inspection maintenance on allocated portfolio

If you are driven by success and SOLD is your favourite four letter word, look no further because IGrow Wealth Investments, SOUTH AFRICA’S #1 PROPERTY INVESTMENT GROUP, is looking for a PROPERTY CONSULTANT to join our family.

In this position we equip you with the stock and the clients, all you need is your sales pitch. You will BENEFIT from:

• Our state-of-the-art internal systems for marketing and advertising
• Continues learning and development
• Working on 30 world class developments
• Commission payable monthly on bankable deals
• No cold calling
• With an earning potential of between R 1 mil – R 2 mil p/a!

Some of your DUTIES AND RESPONSIBILITIES will include:

• Provide consulting services and property sales to primary buyers and investors
• Sell investment property to first time investors
• Sell exclusive IGrow New Developments
• Call incoming leads and schedule consultations with client
• Arrange and facilitate show house viewings

REQUIREMENTS:

• Relevant diploma/degree (financial qualification advantageous)
• NQF 4: Real Estate
• EAAB/ Fidelity Fund certificate
• Minimum 2 years of property sales experience – preferably in the new developments

ADDITIONAL REQUIREMENTS:

• Consulting with clients
• Experience in selling residential property
• Sectional title knowledge
• Experience with property contracts
• Knowledge of the property sales process
• Understanding investments
• Dealing with high net-worth clients
• Sales skills and closing the deals
• Excellent communication and interpersonal skills
• Confident and assertive
• Computer literate, including Excel skills
• Well-presented and neat
• Ability to build and maintain long-term relationships.
• Own transport
• Great telephone etiquette
• A positive "can-do" attitude
• Ability to work under pressure
• Trust entity and company structures
• Property financing knowledge
• Property registration knowledge
• General tax knowledge

TENANT LIAISON OFFICER- Cape Town

Role Purpose:

To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building.

Minimum Requirements:

Grade 12 education

Relevant qualification in built environment, i.e. building/property management

2-3 years building management, property management and/or tenant liaison experience

2 years administration experience

Basic accounting knowledge and experience

Computer literacy is essential.

Drivers License and Own Transport

Key Performance Areas:

Marketing

• Marketing activities aligned with overall Company strategy
• Marketing activities ensure optimal occupancy levels
• Signage is visible and well kept

Pre-take on assessment

• Enquiry/applicant database compiled and constantly updated
• Outcomes communicated
• Application forms are captured and recorded correctly

Take on, handover and record keeping

• Leases in place and meet the legal requirements
• Qualifying tenants are aware of the requirements of the lease
• Tenant data updated on the Novtel system
• Leases are filed to facilitate easy access
• Oversee the handover process to new tenants, ensuring that all documentation is complete and forms are signed
• Inspect units prior to the tenant taking occupation
• Provide a snag list to tenant informing them that faults must be reported within seven (7) days
• Show new tenant/s around the unit and complete a handover checklist together with the tenant
• Welcome and formally induct new tenants
• Discuss house rules with new tenants ensuring that the tenant fully understands the conditions

Accounts

• Monthly statements for each unit printed by 15th of month
• Print final notes by 4th of month
• Receipts made out timeously
• Debit order sent on correct date
• Rejections dealt with according to policy
• Download bank statements daily
• Deposit refunds paid to exiting tenants
• Daily and monthly age analysis submitted
• Overdue accounts are blocked
• Disconnection forms submitted to municipality by the 25th of the month
• Disconnection forms filed

Debt Collection

• Manage the rental collection process through:
  - Distributing rental statements
  - Reviewing the arrears report
  - Following up on tenants that are in arrears
  - Distributing arrears letters and final notices
• Implementing credit control procedures through:
  - Calling of tenants who have not paid by the 6th of each month
  - Visiting tenants who are more than 1 month in arrears
  - Reporting on age analysis to the Manager
• Inspecting all arrear rental units weekly to ensure tenants have not absconded
• Identify tenants in arrears for handover to attorney for legal collection and eviction process
• Liaise with attorney and track progress while continuing collection initiatives

Tenant relationships

• Tenants are managed and lease agreement is upheld and enforced
• Tenant details are kept updated on the system
• Tenant focus groups established and supported
• Conflict dealt with in affirm, but fair manner
• Good and clear communication channel created and maintained with tenants

Office Administration

• Administration and files sorted, and kept up to date

Welfare Advise and Support

• Welfare referrals provided where appropriate

Reporting

• Produce reports covering vacancies, proposed evictions, absconders, waiting lists, maintenance, cleaning and security issues

ROLE REQUIREMENTS

GENERIC SKILLS:

Communication (Advanced)

Facilitation (Advanced)

Conflict Management (Advanced)

Customer Service

Relationship Management (Advanced)

Teamwork

TECHNICAL KNOWLEDGE AND SKILLS

Eviction Management (Basic)

Lease agreement management (Basic)

Maintenance Planning

Occupational Health and Safety (Basic)

Accounting and reconciliation skills

Numeric skills

Excel skills

Pastel skills

Novtel skills

MANAGEMENT AND LEADERSHIP SKILLS

Project Management (Basic)

Planning and organising (Basic)

Problem Solving (Basic)

Gather and Analysing Information (Basic)

Networking (Basic)

ATTRIBUTES

Emotional control

Persuasion

Assertiveness

Interpersonal Skills

Attention to detail

Adaptability and Flexibility

Situational sensitivity

Undertakings:

Criminal / Credit Check

Salary: Market Related

Application Process:

Apply Online or e-mail CV, Qualifications, Head & Shoulder photo, most recent payslip, Drivers and ID to: cape1@workafrica.co.za, use the Job Title – “Tenant Liaison Officer CPT” as a reference

If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful

South Africa’s #1 Property Investment Group is looking for a Personal Assistant to join their team! Hurry and apply now before you miss out on the amazing opportunity!

Requirements:

• Matric
• Tertiary education will be advantageous
• Must have Property/ Real Estate experience.
• Time management and ability to meet deadlines.
• Verbal and written communication skills.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Interpersonal skills.
• Telephone etiquette
• Energetic
• Fast learner

The duties and responsibilities for this role will be:

• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf.
• Maintaining comprehensive and accurate records.
• Organizing meetings, including scheduling and sending out reminders.
• Draft minutes of meetings.
• Answering phone calls in a polite and professional manner.
• Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters.
• Plan travel, including flights, accommodation and group transport.

South African's #1 Property Investment Group is looking for a Maintenance Administrator to join their fast growing and dynamic team!

Duties and responsibilities:

• Attend to all day-to-day maintenance on the rental portfolio
• You will have a list of approved contractors that you will work with on each development
• Each contractor will sign a service level agreement (SLA) which must be adhered to
• Attend to all reported maintenance and open tickets on red rabbit
• Assign approved contractors
• Obtain quotations
• Get quotations approved by the responsible parties
• Give the go ahead to the contractors
• Ensure feedback is given to all parties after each step is completed
• Contractors to send in pictures of the jobs once completed
• Obtain invoices and send to Portfolio administrators to load on to payprop

You will work predominantly on the following programs:

• Red Rabbit
• Payprop
• Microsoft office - Excel
• Google docs

Requirements:

• Matric
• Minimum 1 year maintenance experience
• Red Rabbit experience
• Organised
• Computer literate
• Reliable transport
• Communication skills
• Problem solving abilities

I am looking for Refrigeration Mechanics to join a company based in Cape Town.

Key Responsibilities:

• Service, Repair and installation of Airconditioners
• Service, Repair and installation of HVAC Systems
• Service, Repair and installation of Refrigeration Units

The successful candidates must have,

• SAQCC registration - Category A4 OR Category B6
• Refrigeration Mechanic Trade certificate.
• Valid Drivers Licence

Salary will be market related, based on skills and experience

A Centre Manager (CM) is responsible for the success of a Client Workspace Branch through his/her expertise in running a profitable business, retaining clients and exceeding client expectations. Reports to: Director Direct reports: Reception, cleaners, Café staff, gardeners, contract staff

The responsibilities of the CM are listed below, however is not limited to:

• Be the first point of contact for all clients when there is a complaint/query or a question on a daily basis, providing a friendly and solution based service • Create an excellent first impression and a welcome feeling for any client or visitor, irrespective of where in the building the CM “bumps” into this person • Takes pride in the appearance of the centre and ensure all areas are of a high standard (cleanliness/maintenance): ? Reception area ? Café / Canteen ? Business lounge ? Meeting rooms ? Canteen seating area ? Hot desk area ? Gym ? Toilets ? Parking area ? Garden (Where applicable) • Is responsible for client retention in the centre by ? Meet with existing clients regarding possible expansions ? Up sell existing clients that don’t have certain products e.g : o Parking o Beverage fee o Making use of centre printer o Stationery orders through the centre team (with a 15% handling fee added) o IT Support • Host regular formal/informal meetings with clients to determine their experience with centre to date and comments good or bad – come up with solutions where needed. • Exceed clients needs, handle complaints promptly and professionally. Ensure all communication is recorded and emailed to the client so that there is a paper trail. • Become the point of contact for when clients need information and assistance, must have an in-depth understanding of all key services, products and amenities offered to clients and the ability to deliver in an exceptional and timely manner. • Ensure that all client complaints/queries are handled until they are 100% resolved. Ensure entry of these issues onto weekly documents. 2
• Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service. • Ensure NOM is always informed of all queries, complaints or compliments etc must be by email. • Responsible for the preparation of offices before new clients move in: ? Setting up IT and Telephones ? Setting up the office according to the clients specification ? Ensure furniture is presentable and that there is nothing missing ? Ensure the “Snag list” is completed before client moves in ? Ensure welcome packs are ready for clients arrival ? Ensure access tags, remote controls is all in order for client on arrival ? On arrival give clients the procedure to purchase WIFI vouchers ? Issue WIFI codes where needed ? Issue phone codes where needed ? Make sure the centre staff are aware of a new client move in especially canteen. Introduce the client to your team • Registering IT Logs with IT (Copy NOM in) • Ensure New Client Files are correct – ensure that there is a file for every new client before they start and that all documentation as per the “Sales Checklist” is in the file. If not it is the CM’s duty to get the information • Purchase Orders: ? Ensure that the correct procedure is followed for any purchases ? Ensure Purchase orders are completed correctly for purchases ? Present a purchase order payment list every Monday, before 3pm to the accounts department • Age debtors: ? Is responsible for the centre’s age debtors ? Is responsible for the collection of the debtors ? Will follow instructions from the finance department • Checking client payments are all up to date for rent roll on the 15th of a month: (Centre Specific) ? Canteen debts ? Internet usage ? Boardroom Bookings ? Stationery orders ? Printing/copying • Ensure vending machine is properly stocked with variety of goods and is working properly • Cleaning supplies: ? Purchasing of cleaning supplies ? Weekly stock take of supplies (given by cleaners) ? Spot check weekly that stock take vs actual does correspond ? Control systems for supplies • Canteen: ? Purchase of stock – Hot meals, dry store goods, fresh produce, Nespresso pods, General purchases like milk/bread etc (Purchases must be CM approved) ? Continually be on the lookout for new suppliers & deals ? Stock take – Cook/Barista to present to daily, must include all perishable stock and non-perishable stock ? CM to do spot checks weekly “stock take vs actual” ? CM to present to Accounts : (Copy NOM) • Daily Cash Up • Daily sales • Stock Take Document • Responsible for Canteen Float Cash on hand • CM is responsible for the running of the canteen • Ensure the boardrooms are ready for client use, if there are special requirements e.g: ? Video/Telephone Conferencing (test prior to meeting) ? Lunch requirements (arrange for order to be taken at tea break) ? Beverage requirements ? Flip chart, pens ? Must ensure that everything is in order before the client uses the boardroom. • Provides admin support including but not limited to: (Along with receptionist) ? Organising courier services ? Ordering office supplies ? Preparing and booking meeting rooms ? Other administration/secretarial duties • Delegate duties and ensure deadlines are met and customer needs are met. • Embraces the brand and sets an example for the team of high performance, providing motivation and coaching • Manages the fingerprint security system by instructing Reception and asking IT for assistance • Overseas the operations of the centre, including: ? Repairs ? Maintenance/operations (suppliers/plumbers etc) ? Globe replacements (ensure all globes are working) • Responsible for the front of house and centre housekeeping. • Receptionist ensures attendance register is completed daily and gives to CM. • CM to do a monthly audit of the attendance register for permanent & casual staff, complete the excel wage spreadsheet with a summary of leave taken, monies owed or re[1]imbursements due and supporting scanned documents sent to the NOM • Emailing monthly rent roll list to accounts • Attaining quotes and ordering furniture, signage, flags etc (NOM must approve) • Assisting receptionist to answer the switchboard, welcome visitors at the entrance/gate through the intercom system (Centre Specific) • Responsible for the cleaning staff and ensuring they carry out their duties effectively, to a high standard. • Ensure cleaning staff daily schedules are always up to date and adhered to. • Ensure gardener is sufficiently tasked with duties for the day, ensure the duties are carried out (centre specific) • CM is responsible for all disciplinary meetings/actions (Guided by the NOM where needed) • From time to time the CM may be required to do tasks for the company using his/her own vehicle and will be reimbursed for such. • Assisting clients with printing, binding and copying (when receptionist is unable to) • Keeping track of clients printing, binding, copying at reception printer (when reception is unable to) • Relieve receptionist during lunch/leave or sick leave • In the event that the Sales Executive (SE) is off ill, the CM must step in and assist with new potential leads for the day/walk in clients or must handle prior arranged new client meetings made by the SE • CM must always ensure mail is updated and all information is current • Responsible for mentoring and training of all existing and new staff within their team – • Responsible for conducting performance appraisals with his/her direct team • Manage the overall performance of the his/her team to ensure they are meeting and exceeding expectations and company standards • Together with the Human Resources Manager, address any staff issues/concerns directly with the staff member Review of JD •

This job description will be assed and reviewed quarterly and my at management’s discretion.