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Job Summary
Duties:Coordinate, control and quality-check the rollout of marketing and sales initiatives across rooms, food & beverage, and events, ensuring consistency, accuracy, and brand compliance across all guest-facing communication.
Marketing Planning & Coordination:
Own and manage the monthly marketing calendar (rooms, F&B, events, offers)
Coordinate campaign rollout across departments and external suppliers
Track actions, deadlines, and deliverables against plan
Ensure teams execute aligned messaging and timelines
Brand Oversight & Quality Control:
Maintain brand consistency across visuals, tone, and guest communication
Review all marketing outputs before release
Identify gaps, risks, or inaccuracies and resolve proactively
Website, Email & Digital Support:
Coordinate website updates, packages, landing pages and banners with the marketing team
Ensure all offers and guest-facing communication are accurate and current- coordinate and plan well in advance to support marketing team
Collateral & Supplier Management:
Coordinate production and printing of collateral with suppliers and service providers
Liaise with designers, printers, and suppliers
Manage quotes, approvals, and delivery timelines
Reporting & Insights:
Compile monthly sales performance reports and consolidate with marketing reports to measure performance
Track campaign delivery and activity completion
Provide clear updates and practical recommendations to management
Take ownership of deliverables and timelines
Act with integrity and attention to detail in all approvals
Support departments with a service-driven, solutions-focused approach
Maintain a consistently high standard of execution
Requirements
Grade 12
A formal qualification
At least 3–5 years’ experience in marketing and sales coordination
Experience working in a Hospitality environment is a prerequisite
Strong written communication skills
Excellent administrative discipline
Proven ability to manage multiple stakeholders and deadlines
Highly organized and structured
Detail-focused and quality-driven
Calm under pressure with strong follow-through
Accountable and reliable
Professional presence and confident communicator
Craven Cottage CC
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