Job Summary
Job Title: Human Resource Generalist
Department: Human Capital
Position Type: Permanent
JOB PURPOSE
The purpose of this role is to serve as an operational Human Capital partner by delivering integrated, data-driven and customer-centric Human Capital solutions that enable organisational performance across both production and corporate services. The incumbent is responsible for partnering with business HODs to provide Human Capital business intelligence, workforce insights and operational Human Capital support that drive informed decision-making and overall organisational effectiveness
The incumbent will drive the delivery of end-to-end Human Capital services, including talent acquisition, employee relations, performance management, stakeholder relations management, legislative compliance, employee engagement and workforce planning, while leveraging technology, automation and analytics to optimise Human Capital processes and enhance the employee experience.
The incumbent will partner with the human capital manager in championing continuous improvement, digital transformation and operational excellence, ensuring Human Capital practices are aligned with business strategy, organisational values and legislative requirements.
QUALIFICATIONS AND EXPERIENCE
o Bachelor's Degree in Human Resource Management OR Digital Business
o Management Development Programme (MDP) certification will be considered an added advantage.
o Demonstrated success in Performance management systems and implementation of high-performance culture strategies
o Minimum of 3 years' hands-on experience Sage 300 People.
o Minimum of 3 years' experience in Power BI, HR reporting, dashboards, and workforce analytics.
o Minimum of 3 years' experience in Remchannel, organisational design, job evaluation, and remuneration management
o Minimum of 3 years' experience leading or supporting Human Capital digital transformation, systems implementation, or HC automation initiatives.
o Minimum of 5 years' experience managing Human Capital projects from initiation through successful implementation.
o Minimum of 5 years' experience on implementation of Talent Acquisition, Employer Branding, Employee Relations, Retention and Engagement strategies.
o Minimum of 5 years' experience managing Employment Equity systems, statutory reporting, and legislative compliance.
o Minimum of 5 years' experience in a corporate Human Capital environment, preferably within a manufacturing or unionised organisation.
o Demonstrated success in building and maintaining effective stakeholder relationships, including engagement with organised labour and senior leadership
MINIMUM SKILLS AND ABILITIES REQUIRED
o Exceptional verbal and written communication skills.
o Strong analytical capability with intermediate reporting and data interpretation skills.
o Proficiency in Power BI, Microsoft Excel, and HR analytics.
o Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Visio.
o Sound knowledge and practical application of South African labour legislation and Human Capital best practices.
o Strong business acumen with the ability to translate data into operational business insights.
o Innovative, technology-driven mindset with a passion for continuous improvement and digital transformation.
o Excellent project planning, organisational and time management skills.
o Strong problem-solving and decision-making capability.
o Ability to influence and collaborate effectively across all organisational levels.
o High ethical standards, professionalism and discretion when handling confidential information.
o Resilient, adaptable and capable of managing multiple priorities in a fast-paced environment.
o Results-oriented with a proactive, customer-centric approach.
o Positive attitude with a continuous learning mindset.
ROLES AND RESPONSIBILITIES
Human Capital Reporting & Business Intelligence
Collaborate with the HC Information and Systems Specialist in producing accurate monthly and quarterly Human Capital reports, including absenteeism, overtime, headcount, turnover, employment equity and workforce metrics.
Develop insightful dashboards and Power BI reports that provide actionable business insights.
Analyse workforce data to identify trends, risks and improvement opportunities.
Support the Human Capita Manager in driving continuous improvement initiatives through data-driven decision-making and automation.
Performance Management & High-Performance Culture
Coordinate and support the implementation of the organisation’s’ Performance Management strategy and framework.
Partner with managers to ensure the effective setting, monitoring and review of individual and departmental performance objectives.
Analyse performance trends and recommend interventions to improve individual, team and organisational performance.
Support the implementation of talent review and succession planning initiatives to build organisational capability.
Drive employee engagement initiatives that promote accountability, collaboration, continuous learning and a high-performance culture.
Collaborate with HODs to identify and implement initiatives that enhance productivity, employee capability and overall business performance.
Partner with the HC Manager in identifying capability gaps and recommend development interventions.
3. Compliance & Audits
o Ensure compliance with South African labour legislation and company policies.
o Coordinate Employment Equity reporting and support the implementation of Employment Equity initiatives.
o Ensure successful internal and external audits
o Promote ethical Human Capital practices and good corporate governance.
4. Human Capital Projects & Continuous Improvement
Support the implementation of strategic Human Capital initiatives and organisational transformation projects.
Participate in Human Capital digital transformation, process optimisation and automation initiatives.
Identify opportunities to streamline Human Capital processes and improve service delivery.
Contribute to cross-functional projects that improve organisational effectiveness and employee experience.
5. Human Capital Automation & Operational Efficiencies
o Identify opportunities to automate, streamline and continuously improve Human Capital processes and workflows.
o Support the HC Manager in driving HC digital transformation initiatives to improve service delivery, employee experience and operational effectiveness.
o Support the implementation, optimisation and maintenance of Human Capital Information Systems, including Sage 300 People and other digital platforms.
6. Employee Relations
o Serve as a trusted Human Capital advisor by providing proactive employee relations support to managers across both manufacturing and corporate functions.
o Guide and coach line managers on the consistent application of disciplinary, grievance, incapacity and performance management processes.
o Coordinate disciplinary hearings, investigations and case management, ensuring procedural and legislative compliance.
o Prepare investigation packs, case bundles and disciplinary documentation for internal and external proceedings.
o Draft disciplinary charges and recommendations for review by the Human Capital Manager and IR Specialist.
o Build positive relationships with employees, management and recognised labour representatives to promote constructive employee relations.
7. Talent Acquisition
Manage the end-to-end recruitment and selection process for designated business units/portfolio
Partner with HODs to identify talent requirements and deliver quality recruitment solutions.
Coordinate interviews, psychometric assessments, reference checks, criminal verification and qualification verification.
Prepare employment offers, contracts and onboarding documentation.
Drive continuous improvement initiatives that enhance recruitment efficiency, quality of hire and candidate experience.
8. Stakeholder Partnership
Build trusted relationships with HODs across factory operations and corporate functions.
Guide managers on workforce planning, organisational effectiveness, employee engagement and performance improvement.
Champion a culture of continuous improvement, accountability and operational excellence.
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