Our client is seeking a hands-on DevOps / Cloud Support Engineer to take ownership of production AWS environments and existing CI/CD pipelines within a mature enterprise environment. This role sits between DevOps and backend engineering, with a strong emphasis on operational support, troubleshooting, reliability, and developer enablement rather than greenfield infrastructure builds.

The successful candidate will act as a key point of contact for development teams, assisting with infrastructure, deployment, and pipeline-related issues while ensuring stable and reliable production operations.

Key Responsibilities

• Support and maintain AWS-based production environments
  
• Monitor, troubleshoot, and resolve infrastructure, deployment, and CI/CD pipeline issues
  
• Provide operational support and guidance to development teams
  
• Manage and maintain existing Azure DevOps CI/CD pipelines
  
• Assist with containerized backend service deployments and support
  
• Investigate production incidents and drive issue resolution
  
• Ensure platform reliability, stability, and operational efficiency
  
• Work within a restricted enterprise AWS environment with governed access controls
  
• Collaborate with developers to improve deployment processes and operational practices
  
• Contribute to backend-related tasks where required, primarily within C# environments
  

Requirements

Required Skills & Experience

• Diploma in Software Development or Similar
  
• 4+ Years Experience in Backend DevOps (C#) with Multicloud exposure (Azure and AWS)
  
• Strong hands-on AWS production support experience
  
• Solid experience with CI/CD pipelines using Azure DevOps or similar platforms
  
• Experience supporting containerized applications and backend services
  
• Strong troubleshooting and problem-solving skills across infrastructure and deployment environments
  
• Experience supporting developers and resolving operational issues
  
• Exposure to backend development using C# or similar technologies
  
• Comfortable working within enterprise governance and restricted-access cloud environments
  
• Strong understanding of operational support and system reliability principles
  

Ideal Candidate Profile

• DevOps / Cloud Engineer with a support and operational ownership mindset
  
• Comfortable working across both infrastructure and development support functions
  
• Able to balance technical troubleshooting with stakeholder support
  
• Not purely infrastructure/platform focused
  
• Not purely backend development focused
  
• Enjoys maintaining, improving, and supporting mature environments rather than only building from scratch
  

Technical Environment

• AWS Cloud Infrastructure
  
• Azure DevOps
  
• CI/CD Pipelines
  
• Containerised Backend Services
  
• C# Backend Environment
  
• Enterprise Cloud Governance & Restricted Access Environments