Job Summary
A South African payment solutions provider and bill aggregator that lets customers pay bills, subscriptions, municipal accounts, and insurance using a unique reference number, is seeking a Business Analyst to support the development and delivery of innovative payment solutions.
Responsibilities:
Requirements Management: Gather, document, and manage business, functional, and reporting requirements; handle change requests and maintain BA documentation.
Process & Workflow Documentation: Map business procedures, workflows, and operational processes.
Project & PMO Support: Assist with project delivery, backlog grooming, and user acceptance testing (UAT) to ensure features meet specs.
Process Improvement: Continuously refine and optimize analysis tools, frameworks, and team processes.
Minimum Requirements:
Experience: 3–5 years of Business Analyst experience within the payments sector (retail, digital, banking, card schemes, EFT, settlement, acquiring).
Education: Relevant tertiary qualification.
Technical & Tooling Skills: Proficiency in MS Office Suite, Jira, Confluence, Draw.io, and Visio.
Soft Skills & Communication: Fluent in professional English (additional languages a plus) with excellent cross-functional stakeholder management.
Licensing: Valid driver’s license and reliable personal transport.
Benefits:
Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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