Job Summary
AI and Intelligent Automation
- Maintain and manage the enterprise AI roadmap and implementation pipeline.
- Identify opportunities to leverage AI and intelligent automation to improve business processes and operational efficiency.
- Develop and implement AI-enabled business solutions that support improved decision-making and productivity.
- Analyse and redesign business processes to identify opportunities for automation and optimisation.
- Deliver workflow and automation solutions from concept through implementation and adoption.
- Track and report on productivity improvements, process efficiencies, risk reduction, and cost savings.
- Design and develop solutions using approved low-code technologies.
- Configure AI agents, automated workflows, forms, approvals, and knowledge repositories.
- Utilise Microsoft technologies including:
- Microsoft Copilot Studio
- Power Automate
- Power Apps
- SharePoint
- Dataverse
- Microsoft 365 Copilot
- Ensure solutions are appropriately documented and aligned with organisational standards and governance requirements.
- Conduct AI risk and impact assessments for proposed and implemented solutions.
- Ensure AI and automation solutions comply with cybersecurity, privacy, regulatory, and governance requirements.
- Establish appropriate controls to manage risks relating to:
- Confidentiality
- Data protection
- Accuracy
- Bias
- Accountability
- Responsible AI usage
- Support the implementation of responsible and ethical AI practices across the organisation.
- Partner with business stakeholders to understand business requirements and identify technology-enabled solutions.
- Translate business needs into practical AI, automation, and digital solutions.
- Support change management, adoption, testing, monitoring, and operational support activities.
- Collaborate with IT and business teams throughout the solution delivery lifecycle.
- Matric / Grade 12.
- Diploma or degree in Information Systems, Computer Science, Business Analysis, or a related field.
- Minimum 3 years’ relevant experience in one or more of the following:
- Business Analysis
- Product Management
- Digital Transformation
- Process Automation
- Enterprise Applications
- Intelligent Automation
- Proven experience delivering workflow or automation solutions from concept through implementation and adoption.
- Previous experience working within an IT environment will be advantageous.
- Intermediate to advanced proficiency in the Microsoft Office Suite, particularly:
- Excel
- Word
- Email / Outlook
- Experience with SAP.
- Proficiency in:
- Microsoft Copilot Studio
- Power Automate
- Power Apps
- SharePoint
- Dataverse
- Microsoft 365 Copilot
- Knowledge and practical understanding of:
- Generative AI
- AI Agents
- Prompt Engineering
- AI Governance
- Responsible AI principles
- APIs and system integrations
- Identity and Access Management (IAM)
- Application Lifecycle Management (ALM)
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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