This role will be expected to upskill team-mates, through knowledge and experience sharing. And likewise, to learn from the experiences and knowledge of fellow team-mates. They will partner with other teams to design, develop & implement solutions.
To be successful in this role, you should be a technologist at heart, deeply analytical and capable of critical thinking. You should be able to grasp business concepts and be able to translate those to deliverables.
Responsibilities:Define business requirements for WMS software upgrades deployment, software upgrades, and system configuration
Implement and provide WMS support across applicable facilities
Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients
Recommend and manage operational system changes including new concepts, system improvements, changes with software supplier, and other innovations needed for long-term success
Create training documents and resources for system users
Where required develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions
Work with warehouse staff on WMS configurations and stock reconciliations
Assist all departments and other onsite business partners with WMS requests
Documents and enforce SOP and best practices, keep training manuals and related documentation updated and available for local use
Support all WMS related integrations with different systems
Respond to calls, email, and personal requests for technical support
Managing and coordinating various projects
Where necessary travel, both locally and internationally, may be required to support implementations and continuous improvements as well as training
BSc/BCom in Computer Science or equivalent
A minimum of 3 or more years of experience required (kindly note that the years of experience is only a rough guideline, and the appropriate level will be ascertained during the interview process)
1 year's experience in logistics
Experience as a super user in one or more WMS advantageous
Understanding of WMS, order management applications and database systems
Softeon experience advantageous
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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