Solutions Architect (Pre-Sales) – Cape Town

Location: Century City Cape Town (with occasional travel to customer sites)

Are you the kind of person who loves solving complex problems and turning ideas into practical solutions? First Technology is looking for an experienced Solutions Architect to join our pre-sales team in Cape Town. This role is all about shaping customer success—designing solutions that work, presenting them with confidence, and guiding projects from concept to delivery.

What you’ll do

• Work closely with customers to understand their needs and design end-to-end technical architectures.
• Lead workshops, create proposals, and present solutions that make sense for real-world challenges.
• Support our Solution Sales team with technical insight and ensure solutions align with customer outcomes.
• Troubleshoot across core technologies when needed and hand over clean, well-documented designs to delivery teams.
• Build strong vendor relationships and spot opportunities for new solutions.

What we’re looking for

• A solid infrastructure generalist with deep experience in storage, servers, virtualisation, and data protection.
• Storage: 5+ years in SAN/storage solutions (Dell PowerStore & PowerVault preferred).
• Servers: Strong Dell PowerEdge experience; HPE and Lenovo knowledge is a plus.
• Virtualisation: VMware expertise; exposure to vSAN, Nutanix, Hyper-V is beneficial.
• Microsoft: Server management, Microsoft 365, Visio design skills.
• Data Protection: Veeam experience (including immutable repositories and SOBR); Rubrik is a bonus.

Certifications (nice to have)

Dell PowerEdge, Dell PowerStore Deploy, VMware VCP, Veeam VMCE.

What makes you a great fit

• You’re confident presenting to both executives and technical teams.
• You enjoy mentoring, documentation, and sharing knowledge.
• Strong communication skills in English and Afrikaans.
• A project mindset—seeing things through from design to implementation.
• Comfortable with networking basics and ready to keep learning.

Why join?

This is a high-impact role where your architecture skills directly shape customer success. If you love combining technical depth with customer engagement and want to own solutions end-to-end, we’d love to meet you.