An established hospitality company operating a luxury resort in Mozambique is seeking a dedicated Food & Beverage Manager / Assistant Resort Manager to lead their dynamic team. This leadership role is pivotal in driving the resort’s growth, ensuring operational excellence, and maintaining high standards of guest satisfaction.
Duties:
- Manage and grow revenues to exceed set budgets.
- Maximize operational efficiencies aligned with strategic objectives.
- Oversee Human Resource functions including staff relations and development.
- Monitor and control all Food & Beverage outlets and related property departments.
- Maintain exemplary service standards across all service and associated property departments.
- Facilitate effective communication among stakeholders, departments, external partners, and industry bodies.
- Ensure workplace relations comply with relevant legislation, bylaws, and internal policies.
- Implement best practices and stay abreast of industry trends in hospitality services.
- Manage procurement, supplier relationships, stock control, and assets including stock takes and par stock levels.
- Handle guest queries, requests, complaints, and oversee guest relations.
- Oversee the entire resort operation to ensure smooth functioning, especially in the absence of the Resort Manager.
Requirements:
- Proven experience in food and beverage, resort management, or hospitality.
- Minimum of 5 years’ experience in a similar resort role, including guest and staff relations and administration.
- Experience managing revenue streams, including timeshare.
- Strong budgeting and operational financial management skills.
- Own transport and valid driver’s license.
- Familiarity with Point of Sale (POS) systems.
- Demonstrated management abilities.
Nice to Have:
- Experience in management of multi-departmental teams.
What We'll Give You:
- Salary: R30,000 - R32,000 per month (Cost to Company)
- Accommodation
If you are ready to shape unforgettable guest experiences and lead a premier resort, we invite you to apply and become part of a vibrant team committed to excellence.