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Lifestyle Manager | Luxury Lifestyle Management Company | Johannesburg | Ss
HotelJobs Thursday, 23 April 2026 1Job Summary
?✨ LIFESTYLE MANAGER VACANCY ALERT ✨? ? Lifestyle Manager ? Johannesburg, Gauteng ? Luxury Lifestyle Management Company ? Salary: R17,500 – R25,000 (Dependent on Experience) + Commission ? Role Overview: A client-facing, service-driven role providing high-level lifestyle and administrative support within a luxury lifestyle management environment. This position is ideal for a highly organised, polished professional who thrives in a fast-paced setting and is passionate about delivering seamless, personalised service to high-net-worth members. ? Key Responsibilities: ? Member Service & Lifestyle Support • Manage member requests via email, telephone, and CRM systems in line with SLAs • Deliver personalised, high-touch lifestyle management services • Act as first point of contact for the Johannesburg office • Manage requests from initiation through to successful completion • Ensure consistently high levels of member satisfaction and service delivery ?️ Administrative & Operational Support • Provide administrative support to Senior Management and Lifestyle Managers • Extract and analyse CRM data for reporting and operational use • Maintain accurate member databases and contact records • Ensure compliance with internal procedures and data protection standards (including PCI DSS) ? Content, Research & Communication • Support Brand Relations Manager with research and newsletter preparation • Assist with events listings and supplier database updates • Contribute to internal communications and operational updates ? Events & Brand Representation • Attend and support company events when required • Assist with event execution and guest engagement • Represent the brand professionally as an ambassador ? General Responsibilities • Work independently and collaboratively within a team • Maintain exceptional attention to detail across all tasks • Handle confidential information with discretion • Remain calm, professional, and solution-focused under pressure ? Minimum Requirements: • Background in customer service, guest relations, personal assistance, or lifestyle management • Experience with VIP or executive-level clients advantageous • Exposure to luxury travel, hospitality, or premium service environments preferred • Strong understanding of high-end client expectations ? Key Competencies: • Excellent communication skills (written and verbal) • Strong organisational and time-management ability • Ability to multitask and meet deadlines under pressure • Confident, proactive, and solution-driven mindset • Strong CRM and IT systems proficiency (MS Office and similar platforms) • Excellent telephone manner and interpersonal skills • High level of professionalism and polished presentation • Ability to work independently and take initiative • Calm and effective under pressure ? Working Style: • Fast-paced luxury environment • Team-focused but with strong individual accountability ? For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.
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