Job Summary
Tracking Supervisor
Minimum Requirements
Matric
At least 3 years’ experience in a container depot environment
Supervisory experience
Computer literacy, including MS Office
Code 08 driver’s licence
Excellent communication skills
Willingness to work shifts in a 24-hour operational environment
Key Responsibilities
Compile daily summaries of clients’ container movements in and out of the depot.
Maintain accurate stock summaries, including total stock counts per client and container status.
Monitor and verify the work of Tracking Clerks and Despatch Clerks to ensure all containers received and released are accurately captured on the system.
Receive and process client instructions via email and telephone regarding container releases, restrictions and queries.
Update container statuses on the system, including marking units as available or placing them on hold pending client authorisation or sale.
Resolve transporter queries promptly to minimise delays in container releases.
Supervise staff, including managing leave, shift rosters, overtime, performance standards, discipline and protective clothing.
Capture all shipping line release instructions on the CTS system and ensure accurate information is available for container releases.
Ensure containers are not released or repaired without the necessary authorisation.
Comply with all depot safety procedures and ensure reflective jackets are worn at all times while working in the yard.
Maintain a clean and tidy work area at all times.
Perform additional duties as reasonably required by the Manager.
Please Note: This is a shift-based position within a 24-hour container depot operation.
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