Join a dynamic and established organization in the hospitality, logistics, and event management sectors as we seek a highly skilled Operations Manager to lead our on-site event operations in the Western Cape. This senior role offers the opportunity to impact large-scale events through meticulous planning, resource management, and team leadership, ensuring seamless execution and exceptional client satisfaction.

Duties:

• Convert confirmed orders into detailed production schedules, prep lists, and station plans.
• Allocate resources including crew, drivers, and FOH staff based on event requirements.
• Sign off on each event prior to dispatch, confirming quantities, dietary needs, décor, equipment, vehicles, and staffing.
• Enforce recipe standards, portion control, and plating guidelines.
• Develop contingency plans for load-shedding, water outages, equipment failures, and adverse weather.
• Own and execute the on-site operations plan, managing staffing, load lists, delivery timings, and contingencies.
• Coordinate with stadium management, security, supply chain, and venue staff on access, logistics, and safety protocols.
• Oversee venue readiness walks, product movement, and on-the-day issue resolution.
• Manage vehicle logistics, equipment registers, supplier relationships, and procurement to ensure operational efficiency.
• Monitor budgets including food costs, consumables, labour, fleet, and equipment, ensuring targets are met.
• Maintain HACCP-based food safety standards and compliance with all health, safety, and venue regulations.
• Lead and develop teams through objective setting, performance reviews, discipline, and leadership development.
• Act as the senior operational contact for clients and venues, managing relationships, handling complaints, and collaborating with various internal departments.
• Drive continuous improvement initiatives to optimise costs, waste, logistics, and setup time.

Requirements:

• Minimum of 8 years’ experience in operations management within hospitality, events, or logistics.
• Proven team leadership and staff training experience.
• Strong background in event planning, budgeting, and operational management.
• Relevant food safety/hACCP training at supervisory or management level, with gas-awareness.
• Excellent communication, coordination, and problem-solving skills.

Nice to Have:

• Experience training event staff, FOH teams, or drivers.

What We'll Give You:

• Competitive salary between R30,000 and R45,000 per month (Cost to Company).
• Opportunity to lead large-scale events and influence operational excellence.
• Supportive work environment focused on professional development and growth.
• The chance to join a respected organization committed to high standards and innovation.

If you are ready to take on a leadership role that combines strategic planning with hands-on management, we invite you to apply now and become a vital part of our team driving success at major events across the Western Cape.