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Job Summary
Perfection is found in the details guests may never notice, but always remember. At The President Hotel, every perfectly prepared room reflects our commitment to quality, care, and consistency. In a 349-room high-volume environment, Room Attendants play a critical role in delivering the standard of presentation that supports our journey toward luxury. With its iconic oceanfront setting, vibrant social spaces, and reputation as one of Cape Town’s most loved hotels, The President Hotel continues to evolve and elevate the guest experience. Behind every five-star review is a room prepared with precision, pride, and professionalism. This is not simply a cleaning role. It is a standards-driven hospitality position where attention to detail, efficiency, and teamwork directly impact guest satisfaction. You will feel right at home in this role if you have experience in hotel housekeeping, understand structured room cleaning procedures, and take pride in maintaining high standards within a busy, fast-paced hotel environment. Hotel experience is preferred for this role. Minimum Requirements Matric Certificate (Grade 12) Minimum 2 years’ experience in hotel housekeeping Experience working within a 4 or 5-star hotel environment advantageous Strong understanding of room cleaning procedures and standards Ability to work shifts, weekends, and public holidays Physically fit and able to stand for extended periods Strong attention to detail and time management Professional presentation and conduct CV must be fully updated prior to submission Key Responsibilities Guest Room Preparation Clean and service guest rooms according to hotel standards, ensuring rooms are prepared accurately and efficiently for guest arrivals and stayovers. Detail & Presentation Standards Ensure bathrooms, bedrooms, linen, amenities, and finishes meet brand quality standards. Report maintenance issues promptly. Public Area Support Assist with cleaning and maintaining corridors, service areas, and assigned public spaces when required. Linen & Supplies Management Handle linen, guest amenities, and cleaning equipment responsibly. Ensure trolleys are stocked and organised. Guest Interaction Respond politely and professionally to guest requests when approached. Escalate concerns appropriately. Health & Safety Compliance Follow all hygiene, safety, and cleaning protocols in line with hotel procedures. Key Skills & Attributes Strong attention to detail and pride in presentation Efficient and organised work style Ability to work independently and within a team Reliable and accountable approach Guest-focused mindset Positive attitude and willingness to support colleagues Why Work With Us Join one of Cape Town’s most iconic and evolving hotels Work within a large-scale, high-volume hospitality environment Be part of a professional and supportive Housekeeping team Contribute directly to the hotel’s journey toward luxury Competitive salary and employee benefits Recruitment aligns with the company’s Employment Equity Plan. If you do not hear from us within two weeks of the closing date, please consider your application unsuccessful. Take pride in the details that define luxury and help create the rooms where unforgettable stays begin.
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