Job Summary
A growing technical team is seeking a motivated Junior Technical Manager to support daily technical operations.This role bridges hands-on technical work with people management and operational coordination, focusing on improving technician performance, maintaining service standards, and helping grow the technical division into a profitable, efficient unit.
Key Responsibilities:
• Assist in managing field technicians and installers, including job allocation, scheduling, attendance monitoring, and performance coaching
• Support troubleshooting of escalated technical issues (CCTV, networking, VoIP, IT support)
• Review completed jobs for quality and compliance; assist with site inspections and installations
• Coordinate small to medium technical projects and liaise with sales and admin teams
• Handle escalated client queries and ensure professional service delivery
• Assist with KPI tracking, reporting, stock control, and technical inventory management
Requirements:
• Certificate or diploma in IT / Networking / Technical field
• 2–4 years hands-on technical experience (IT support, CCTV, networking, or similar)
• Some leadership or senior technician exposure advantageous
• Strong understanding of IT infrastructure and/or CCTV systems
• Basic people management, organisational, and time management skills
• Professional communication, problem-solving, calm under pressure, detail-oriented, and willingness to learn
How To Apply:
- Contact Hire Resolve today for your next career-changing move
- Our client is offering a highly competitive salary for this role based on experience.
- Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.
- Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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