Job Summary
A managed IT Support and Services provider that offers comprehensive IT solutions, including network infrastructure, 24/7 technical support, cybersecurity, cloud services, and hardware/software procurement is seeking a Level 2 Engineer to manage complex infrastructure, lead strategic transitions, and bridge the gap between traditional support and cutting-edge AI integration.
Responsibilities:
Infrastructure Management: Design, deploy, and optimize hybrid cloud environments (AWS/Azure) and virtualization stacks (VMware).
Strategic Transitions: Lead the evolution of client environments from reactive MSP models to proactive, Managed Intelligent Provider (MIP) frameworks.
Security & Compliance: Implement and audit frameworks including GDPR, HIPAA, and ISO 27001; manage risk assessments and NIST-aligned controls.
AI Integration: Utilize TensorFlow/PyTorch and data analytics platforms to automate workflows and generate predictive maintenance insights.
Threat Intelligence: Manage AI-driven security tools (SIEM/EDR) for advanced threat detection and incident response.
Minimum Requirements:
Strong experience in designing, implementing, and optimizing hybrid cloud environments.
Deep proficiency in AWS, Azure, and VMware.
Advanced knowledge of networking and virtualization technologies.
Hands-on exposure to machine learning frameworks such as TensorFlow and PyTorch.
Experience using AI tools and data analytics platforms for automation and predictive insights.
Solid understanding of GDPR, HIPAA, SOC 2, and ISO 27001.
Expertise in cybersecurity frameworks, specifically NIST.
Experience in risk assessment, formal audits, and control implementation.
Proven ability to lead large-scale IT transformations.
Experience transitioning clients from reactive MSP models to proactive MIP (Managed Intelligent Provider) frameworks.
Strong skills in Agile methodology and organizational change management.
Advanced skills in threat detection and incident response.
Experience with AI-driven security tools including SIEM and endpoint protection.
Mobility: Must possess a reliable vehicle and be willing to travel to client sites as required.
Education/Experience: Prior experience in a Tier 2 or Senior Support role with a focus on project delivery.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link