RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:

• Develop and execute regional commercial strategies and manage the full sales cycle, from lead generation and forecasting to contract negotiation and closure, to achieve revenue targets and market share growth.

• Manage key client accounts and foster strong relationships with strategic venue partners and distributors to maximise business opportunities and drive long-term client retention.

• Analyse regional market trends, competitor activities, and customer feedback to identify emerging commercial opportunities, inform strategic adjustments, and expand venue reach.

• Collaborate with marketing, product development, and operations teams to ensure commercial strategies are integrated, supported across the business, and aligned with operational delivery.

• Monitor, report on, and govern commercial performance and sales forecasts while identifying and mitigating commercial risks to ensure strict compliance with regulatory standards and internal policies.

• Embed Customer Centricity in the commercial team by monitoring service quality, resolving escalations, and improving turnaround times for internal and external customers.

• Lead, develop, and hold accountable the commercial team, setting clear performance expectations, building capability, and sustaining engagement in line with the people practices of the business.

• Manage the allocated commercial budget and resources responsibly, ensuring spend remains within approved budget and delivers value for money for commercial initiatives.

  QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED:

• Required: Grade 12/Matric, Certification in Sales Management or Key Account Management

• Valid Drivers License Preferred

• Relevant Degree in Business, Marketing, Commerce or a related discipline Experience

• 8–10 years’ experience in commercial management or a related field

• 2–3 years’ experience leading a commercial or sales team

• Proven track record of achieving sales targets and driving revenue growth in a competitive environment

• Experience in the hospitality, gaming or entertainment industry will be advantageous