Job Summary
Purpose: increase revenue for the company
Key Responsibilities
• Effective handling of customer inquiries/queries
• Liaising with clients telephonically and on emails including but not limited to an
existing customer data base list
• Handling daily activities relating to transport contractors, logistics, procurement, and
anything relating to enquiries
• Liaise effectively with managers regarding operational requirements on
production/product and sales levels etc. on daily basis
• Responsible for general sales administration requirements
• Quotes / designing on CAD / costing / order processing / warranty tracking / delivery
tracking / tracking / cold calling register / budget tracking / daily workload reporting /
daily prospect reporting / customer survey’s
• Demonstrate the ability to interact and cooperate with all company employees
MINIMUM QUALIFICATION: MINIMUM EXPERIENCE:
• Matric
• Sales/Marketing or related diploma
• Advanced Excel certificate
• 3 – 5 years in similar position
• Construction costing
KNOWLEDGE, SKILLS & COMPETENCIES:
• Computer Literacy & proficiency in MS Office suite
• Construction drawings
• Sales and market research
• Construction costing
• Strong MS Excel
• Good experience with CAD
• Exceptional customer service
• Very organized
• Strong verbal and written communication skills
• Technically minded and detail oriented
• Energetic and approachable
• Target driven effective self-starter
• Team player, able to work independently
• Can handle high pressure work environment
• Able to work overtime when required (own vehicle an advantage)
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