Job Summary
Job Title: Angola Management Couple
Location
Angola
Job Type
Permanent, Full-Time
Primary Industry
Travel, Leisure, Tourism and Hospitality
Secondary Industry
Travel, Leisure, Tourism and Hospitality
Job Description
This role requires a management couple to oversee the day-to-day operations and strategic direction within the travel, leisure, tourism, and hospitality sector based in Angola. The successful candidates will work collaboratively to ensure the smooth running of onsite services, maintain high standards of customer care, and contribute to business growth. The role demands strong leadership, excellent communication skills, and the ability to operate effectively within a dynamic and multicultural environment.
He will Guide and touch on maintenance and she will run the camp.
Job Duties
- Manage daily operations of hospitality or tourism facilities, ensuring services meet or exceed customer expectations.
- Develop and implement operational policies and procedures to optimise efficiency and compliance with local regulations.
- Lead, motivate, and support all team members to deliver exceptional service and maintain a positive working environment.
- Oversee financial management including budgeting, cost control, and reporting to ensure financial targets are met.
- Maintain strong relationships with clients, suppliers, and local authorities to support business objectives.
- Ensure health and safety standards are strictly adhered to across all areas of operation.
- Coordinate logistics and resource planning for guest accommodation, travel arrangements, and leisure activities.
- Facilitate training and development programmes for staff to enhance skills and service delivery.
- Respond promptly and effectively to any operational challenges or customer concerns.
- Monitor market trends and competitor activity to inform business strategies and identify new opportunities.
Required Qualifications
- Demonstrable management experience within the travel, leisure, tourism, or hospitality sector.
- Proven ability to work collaboratively as a couple in a management capacity.
- Strong leadership skills with experience in team development and performance management.
- Excellent interpersonal and communication skills, including proficiency in English.
- Sound financial acumen and experience managing budgets and operational costs.
- Good understanding of health and safety regulations applicable to hospitality and tourism settings.
- Ability to adapt to a multicultural working environment and manage diverse teams.
Education
- A relevant qualification in hospitality management, business administration, tourism, or a related discipline is preferred.
- Additional certifications in health and safety or customer service are advantageous.
Experience
- A minimum of five years’ combined management experience within the travel, leisure, tourism, or hospitality industry.
- Experience in managing operations in an international or remote location is highly desirable.
- Proven track record of achieving business targets and enhancing customer satisfaction.
Knowledge and Skills
- Excellent organisational and multitasking abilities.
- Strong problem-solving skills with the ability to make sound decisions under pressure.
- Effective negotiation and conflict resolution skills.
- Proficiency with common business and hospitality management software.
- Good cultural awareness and sensitivity to local customs and practises.
Preferred Qualifications
- Fluency in Portuguese or local Angolan languages is advantageous. Not a requirement
- Formal training in leadership or project management.
- Experience in sustainable tourism or environmental management.
Working Conditions
- Full-time hours with flexibility to work evenings, weekends, and public holidays as required.
- Work primarily based on site in Angola, with occasional travel within the region.
- Exposure to tropical climate conditions and varied cultural environments.
- Engagement in a fast-paced, customer-focused setting requiring resilience and adaptability.
EMAIL: morah@lodgistics.eco