Job Summary
.CallForce BPO is seeking a detail-oriented and proactive Payroll Administrator to join our dynamic team. This role is pivotal in ensuring accurate payroll processing and smooth financial administration, supporting both our agents and internal staff.
Key Responsibilities:
-Payroll administration such as UIF documents, invoice filing, wage packs, credit notes, new agent pack filing and misc. data capturing as required.
- Leave processing, especially during monthly payroll
-Process full payroll (once trained)
-Confirmation of employment
-Finance administration ± filing of creditors and NPO payments
-Co-ordinate and manage weekly and monthly payroll run
-All filing and administration relating to payroll
-Calculate timesheets
-Capture timesheets on rate schedules
-Leave management
-Capture new agents
-Terminate agents
-Rate increases
-Communicate regarding outstanding documents ± with agents and internal staff.
-Assist agents with queries and requests ± both current and former agents
-Confirmation of employment (type up employment letters as required),
-VIP management
-Reports management
-Quality checking
Requirements:
Strong attention to detail and organizational skills.
Ability to work under pressure and meet deadlines.
Excellent communication and interpersonal skills.
1+ years experience in payroll administration.
Willingness to learn and grow within the payroll function.
What We Offer:
-A supportive environment with mentorship from a Senior Payroll Officer.
-Opportunities for growth within a leading BPO company.
-Exposure to end-to-end payroll processes and finance administration.
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