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Job Summary
We are seeking a highly organized, proactive, and reliable Retail Operations Administrator to join our team. The successful candidate will play a key role in supporting retail operations, ensuring smooth day-to-day administration, staff coordination, and compliance across multiple sites.
Key Responsibilities:
- Calculate and balance timesheets with Purchase Orders (POs) before submitting to payroll.
- Manage and respond to daily retail requests.
- Upload POs and timesheets to monday.com every Monday.
- Screen CVs and upload required documents to TMS Online.
- Conduct site visits and handle disciplinary matters when required.
- Monitor and enforce staff dress code standards.
- Submit invoices and collect Acknowledgement of Debt (AOD) forms.
- Follow up and resolve payroll queries.
- Be available to work weekends and after hours when operationally required.
- Manage and ensure timely submission of ASAP rosters.
- Ensure all staff members are issued with and wear name badges.
- Collect weekly cashier shortages and upload reports to monday.com.
- Conduct staff meetings and provide operational updates.
- Share POs on the staff WhatsApp group and ensure additional POs are requested before placing staff onsite for extra store requests.
Minimum Requirements:
- Grade 12 / Matric Certificate.
- Minimum 3-5 years’ experience in administration or retail operations support.
- Valid driver’s license with own reliable vehicle is compulsory.
- Strong knowledge of payroll processes, timesheets, and roster management.
- Experience with recruitment administration and screening CVs.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Experience using online systems such as monday.com and TMS Online will be advantageous.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work under pressure and meet deadlines.
- Willingness to travel for site visits and work flexible hours when required.
Please send your CV to: phindile.g@tmskpi.com and thando.s@tmskpi.com
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