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Job Summary
Roles and Responsibilities
KEY RESPONSIBILITIES – RECEPTION & CUSTOMER SERVICE Manage reception and the company switchboard professionally. Welcome visitors and assist with customer enquiries. Manage incoming calls and emails efficiently. Ensure a professional and positive first impression of the company.
KEY RESPONSIBILITIES – INTERNAL SALES Assist customers with product enquiries, pricing, and quotations. Prepare quotations and process customer orders accurately. Follow up on quotations, outstanding orders, and customer requests. Liaise with production and dispatch regarding order progress and delivery schedules. Provide administrative support to the external sales team. Maintain accurate customer information and sales records.
KEY RESPONSIBILITIES – GENERAL ADMINISTRATION Perform day-to-day administrative duties and maintain filing systems. Assist with invoicing, order tracking, and sales reporting. Capture and maintain information on company operating systems. Support management with general administrative requirements
MINIMUM REQUIREMENTS Matric / Grade 12. Minimum 3–5 years’ experience in administration, reception, or internal sales. Manufacturing, wholesale, or distribution experience advantageous. Strong Microsoft Excel, Word, and Outlook skills. Experience with quotations, sales orders, and invoicing systems. Excellent written and verbal communication skills; fluent English (Afrikaans advantageous). Strong organization, attention to detail and ability to work independently.
KEY RESPONSIBILITIES – INTERNAL SALES Assist customers with product enquiries, pricing, and quotations. Prepare quotations and process customer orders accurately. Follow up on quotations, outstanding orders, and customer requests. Liaise with production and dispatch regarding order progress and delivery schedules. Provide administrative support to the external sales team. Maintain accurate customer information and sales records.
KEY RESPONSIBILITIES – GENERAL ADMINISTRATION Perform day-to-day administrative duties and maintain filing systems. Assist with invoicing, order tracking, and sales reporting. Capture and maintain information on company operating systems. Support management with general administrative requirements
MINIMUM REQUIREMENTS Matric / Grade 12. Minimum 3–5 years’ experience in administration, reception, or internal sales. Manufacturing, wholesale, or distribution experience advantageous. Strong Microsoft Excel, Word, and Outlook skills. Experience with quotations, sales orders, and invoicing systems. Excellent written and verbal communication skills; fluent English (Afrikaans advantageous). Strong organization, attention to detail and ability to work independently.
Flink Recruitment
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