Job Summary
Front Desk Attendant | Luxury Hotel | Cape Town, Western Cape
Kendrick Recruitment is seeking a friendly, professional and organised Front Desk Attendant for a prestigious luxury hotel in Cape Town.
The successful candidate will be responsible for welcoming guests, assisting with check-ins and check-outs, handling enquiries and ensuring a smooth and memorable guest experience.
Key Responsibilities:
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Welcome guests warmly and provide professional front desk service.
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Manage guest check-ins, check-outs and reservations.
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Handle telephone calls, emails and guest enquiries.
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Provide accurate information regarding hotel facilities and services.
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Assist with guest requests, complaints and special arrangements.
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Maintain accurate guest records and reservation information.
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Liaise with other departments to ensure seamless guest service.
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Maintain a neat, organised and professional reception area.
Requirements:
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Previous front desk or reception experience within a hotel environment.
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Experience in a luxury hospitality setting will be advantageous.
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Excellent communication and interpersonal skills.
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Strong administrative and organisational abilities.
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Professional, well-presented and guest-focused.
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Ability to multitask and work well under pressure.
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Knowledge of hotel reservation systems will be advantageous.
Salary: Negotiable depending on experience.
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