MSP Governance: Own the relationship with the MSP; review performance metrics, incident trends, risks, and root causes.
Risk & Compliance: Ensure operational risks are visible and managed; oversee adherence to ICT policies, standards, and controls.
Business Continuity: Partner with the MSP to oversee and periodically test disaster recovery and business continuity plans.
Platform Growth: Identify opportunities to consolidate systems, reduce complexity, and optimize existing platforms (e.g., M365, security posture).
Business Case Development: Partner with the MSP on change requests and build internal business cases for initiatives requiring additional budget.
Scalability: Ensure ICT platforms scale effectively alongside Anthem’s expanding renewable energy portfolio.
Roadmap Alignment: Collaborate with the OCIO, suppliers, and management to execute the technology roadmap.
Stakeholder Coordination: Act as a unifying presence between internal stakeholders and outsourced partners to manage expectations and drive adoption.
Change Governance: Maintain visibility over project dependencies, risks, and change impacts to minimize business disruption.
Budgeting: Manage internal ICT budgets, renewals, license reconciliations, and vendor invoicing.
Commercial Oversight: Support business cases for new enhancements and ensure vendor contracts remain fit-for-purpose as the business scales.
Team Management: Lead the broader internal ICT team, directly managing the Digital Transformation Lead and IT Operations Lead.
Reporting: Act as the internal face of ICT to EXCO, providing structured reporting on performance, risks, and strategic initiatives.
Education: Degree in Information Systems, Business, Technology, or a related field. Professional certifications (ITIL, PRINCE2, COBIT) are highly advantageous.
Experience: 10–15 years in ICT, with at least 5 years in a senior management role overseeing the overall IT function.
Vendor & Project Management: Proven track record of governing MSPs, managing SLAs, and delivering ICT improvement initiatives.
Industry Exposure: Experience in the Energy/Renewable Energy sector is highly advantageous.
Vendor Governance: Ability to hold providers accountable, manage conflict constructively, and interpret MSP service desk reporting.
Practical Security Literacy: Broad understanding of cyber risk drivers in an M365/cloud-first environment (identity, endpoint, data protection) to govern outcomes without needing hands-on administration.
Financial Acumen: Strong capability to track technology spend, ROI, and manage budgets utilizing Microsoft Excel or advanced tools.
Change & Risk Management: Experience coordinating IT audits, evidence gathering, change approvals, and root-cause analyses.
Professional Maturity: A calm, resilient demeanor under pressure, with strong self-leadership skills to prioritize tasks effectively in a hybrid work environment.
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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