• Regularly communicate and engage with key business stakeholders, key users, and business leads to identify requirements, weaknesses, and opportunities relevant to business solutions.
• Understand business operational challenges and strategic priorities.
• Partner with business stakeholders to identify needs, gaps, and priorities.
• Keep stakeholders informed of progress, risks, and challenges to effectively manage expectations.
• Ensure business satisfaction and IT portfolio success through accurate communication, expectation management, and stakeholder engagement.
• Oversee governance of the business–IT relationship by establishing policies and processes for interaction and handovers.
• Act as the primary point of contact and escalation for business stakeholders, mediating service challenges and improving communication channels
  

• Collect, prioritise, and structure business unit demand and requirements management processes for business applications from an IT organisational perspective.
• Collaborate with Process Owners, Key Users, and stakeholders to identify opportunities where SAP can enhance, automate, and add value to business processes.
• Evaluate proposed initiatives by conducting impact analyses and developing business cases to assess benefits, risks, and required effort.
• Translate business requirements into SAP functional requests aligned with the SAP ecosystem and architectural principles.
• Track and report on value realisation, project successes, and lessons learned through Project Implementation Reviews following project closure
  

• Participate in planning processes with business units and service providers to ensure long-term alignment of goals and initiatives.
• Contribute to the annual update of IT and SAP roadmaps.
• Collaborate with partner consultants and subject matter experts to define the future SAP solution architecture and roadmap, prioritising standard SAP functionality over custom development.
• Support business leaders in prioritisation and decision-making processes.
• Promote S/4HANA best-practice alignment, standardisation, and solution consistency across sites.
• Develop business cases for new SAP functionality and process improvement initiatives.
• Measure and report on service provider performance and business unit satisfaction using metrics to drive continuous improvement.
• Monitor recurring incidents, identify trends and root causes, and propose improvement initiatives while ensuring business sign-off on completed solutions.

Solution Delivery Lifesytle 

• Assist with scope definition, requirements gathering, process mapping, and project specification activities.
• Maintain a structured SAP enhancement and project pipeline.
• Ensure SAP changes comply with IT governance frameworks, change control procedures, and audit requirements.
• Participate in and oversee development, testing, and production cut-over activities for projects and system changes.
• Monitor project milestones, timelines, and progress for enhancements and issue resolution.
• Coordinate User Acceptance Testing (UAT).
• Support go-live readiness and post-go-live stabilisation activities.
• Guide end users through process transitions and organisational change.
• Support solution adoption, training, and change awareness initiatives.
• Manage stakeholder expectations throughout the change lifecycle.
• Adhere to and implement Rheinmetall Denel Munitions policies and procedures, ensuring compliance with ISO standards relating to SHE, Quality, Environmental, and Energy requirements.

• NQF 6 in Information Systems or equivalent qualifications.
• NQF 7 degree in Information Systems or equivalent qualifications would be advantageous.
• At least 5 years SAP ecosystem experience including SAP S/4HANA implementations and functional enhancements.
• Experience in manufacturing or industrial environments.
• Understanding of SAP change control and audit requirements.

• Experience of managing professional relationships with internal business customers.
• Experience translating business needs into system requirements.
• Strong communication, presentation, leadership skills.
• Experience in working across multiple SAP modules / functional areas.
• ERP solution and functional knowledge relevant to an engineering and manufacturing environment, preferably in multiple functional modules e.g. FI, CO, MM, SD, PP, PM, HCM, Warehouse Management.
• Strong understanding of cross-functional business processes.
• Firm understanding of the SAP S/4HANA technology platform product capabilities and architecture.
• Ability to work under consistent pressure.
• Team Player and must be able to function individually with minimal supervision
• Mature and highly professional
• Strong commitment to meet deadlines
• Good interpersonal skills and ability to think proactively
• Willing to work overtime when required.