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Front of House Manager – Maison Grace Maison Grace is Cape Town’s first truly bespoke private members’ club . Discreet by design, intimate by nature, and uncompromising in its standards, the club is a sanctuary for those who value privacy, refinement, and effortless hospitality. We are seeking a Front of House Manager who understands that true luxury is felt, not announced, someone who leads with quiet authority, reads a room instinctively, and hosts as though welcoming guests into their own home. This Role Is Not About Volume. It Is About Precision. You will: Be the face and heartbeat of the floor, always present, always composed Deliver deeply personalized, anticipatory service to a discerning membership Lead a small, polished front of house team with calm confidence Set and protect service standards where detail and discretion matter Build lasting relationships with members — remembering preferences, patterns, and moments Handle sensitive situations with diplomacy, intelligence, and grace Work in close alignment with the Bar, Kitchen, and Membership teams This Role Is For You If You have 5+ years’ experience in luxury hospitality, private members’ clubs, or high-end hotels You are naturally elegant, emotionally intelligent, and unflappable You understand privacy, restraint, and the power of subtle service You lead without ego and correct without noise You value standards, rhythm, and presence over speed and theatrics Maison Grace Offers A rare opportunity to work within one of Cape Town’s most exclusive hospitality environments A culture built on trust, intimacy, and excellence The chance to shape a world-class members’ experience from the inside ? Location: Cape Town, V&A Waterfront ? Applications: CV + Current Photo to Apply Below
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