Job Summary
Hostess & Reservationist – Maison Grace Maison Grace is Cape Town’s first truly bespoke private members’ club — discreet, intimate, and defined by personal connection. Here, arrival is not a formality; it is a moment. Names are remembered, preferences anticipated, and privacy respected at all times. We are seeking a Hostess & Reservationist who understands that the front desk is not a desk at all — it is the threshold to the Maison. This Role Is About First Impressions and Lasting Memory You will: Welcome members and their guests with warmth, confidence, and poise Manage reservations with precision, discretion, and attention to detail Recognise members by name and understand their preferences where possible Coordinate seating, arrivals, and flow in close alignment with FOH and Bar teams Handle sensitive requests and last-minute changes with calm assurance Uphold the privacy and exclusivity of the club at all times Maintain immaculate presentation of arrival and reception areas This Role Is For You If You have experience in luxury hospitality, private clubs, or high-end restaurants You are naturally polished, articulate, and emotionally intelligent You are organised, detail-driven, and unflappable under pressure You understand discretion, boundaries, and quiet confidence You enjoy being the calm centre of a dynamic service environment Maison Grace Offers A refined, professional working environment The opportunity to be part of Cape Town’s most discreet hospitality space A team culture built on trust, respect, and high standards Exposure to an exceptional members-only clientele ? Location: Cape Town, V&A Waterfront ? Applications: CV + Current Photo to Apply Below * This role is suited to candidates who understand that elegance begins at the door.