Job Summary
Respnsibilities:
· Provide pre-sales technical product support to internal sales staff and external business partners.
Responsibilities -
Provide pre-sales technical product support to internal sales staff and external business partners.
Design and implement Hardware software solutions.
Design and implement device management software solutions.
Mobile device management
Provide post-sales technical product support to internal sales staff, external business partners and end-users.
Documentation – User requirement specifications
Implement Quality standards and initiatives.
Online user support
Train Users
Trouble shoot application.
Assist user with customised software upgrades and installations.
Achieve team goals.
Ideally the successful incumbent should have-
Matric, grade 12
a minimum of 2 years’ experience in technical repairs
fluency in the English language
Valid Driver’s License
Technical Minded
Good communication skills
Must be a team player.
Work on Microsoft Office
Application Software
Barcode Printing Label Software
WLAN
Self-motivated
Second language would be advantageous.
Enthusiasm in carrying out his/her duties.
Experience in handling customers in all situations
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