Our client, a leading provider of specialised industrial cleaning chemical products, is seeking to employ an experienced Sales Representative to join their team based in Cape Town, Western Cape.

Requirements

• Grade 12 (Matric)
• Sales or Marketing Diploma will be advantageous
• Three years’ experience in a similar sales environment will be essential
• Proficiency in Microsoft Office with intermediate level is preferred
• Valid driver’s license and own reliable vehicle
• Excellent selling, presentation, and bilingual communication skills (verbal and written)
• Excellent interpersonal skills
• Negotiation skills
• Excellent organizational skills & good multitasking skills
• Good problem-solving skills
• Ability to meet deadlines

Responsibilities (include but are not limited to):

Business Development

• Maintain brand reputation and ethos of business in a professional manner.
• Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
• A client call planner must be completed and repeated in a 4-to-6-week cycle.
• To monitor sales and gross profit activities.
• Present and sell company products and services to current and potential clients.
• Follow up on new leads and referrals resulting from field activities.
• Provide product demonstrations at new and existing clients.
• Develop new business opportunities at existing clients (upselling).
• Meet the agreed sales targets.

Customer Relationship Management

• Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
• Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates, etc.).
• Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
• Always provide prompt service and assistance.
• Assist with deliveries to customers in unforeseen circumstances.
• Attend to customer needs concerning the best suited products and their efficient use.
• Manage account services through quality checks and other follow-ups.
• Carry out technical installations, repairs and maintenance of equipment where necessary.
• Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
• Provide emergency service coverage after hours to appreciative customers.
• Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
• Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

Communication and Feedback

• Attend and participate in all sales meetings.
• Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
• Assist in providing the Sales Manager with relevant Service Report data.
• Submitting a weekly sales/technical report to Sales Manager.
• Adhere to Company Data and Communication Policies.
• Use prescribed templates where available.
• Comply with deadlines where set/required.

Administration Services

• Assist the Debtors department with the following up of monies when required to do so.
• Ensure that new clients have the correct cash or credit application forms completed.
• Provide updated client contact information.
• Manage product merchandizing in the market and exercise and maintain brand image control, i.e. stickers, wall charts, etc.
• Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
• Ensure HSE standards (as relating to our product supply) are maintained on client sites.
• Perform Stock Management and stock taking on a regular basis where required to do so.

Self-Development

• To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
• Strive continually to keep abreast of changes in the industry.
• Attend all training courses as provided by the company from time to time.
• Work on improving your selling skills through self-study.

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.