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Job Summary
Kendrick Recruitment is seeking an accomplished General Manager to lead an exceptional luxury safari lodge within a renowned private reserve in the Waterberg. This is a senior leadership opportunity for an experienced luxury hospitality professional who combines strong commercial ability with genuine warmth, exceptional people leadership and a passion for the safari industry. The successful candidate will take overall responsibility for the lodge operation, ensuring outstanding guest experiences, strong financial performance, an engaged and high-performing team, and the continued delivery of world-class hospitality within a conservation-focused environment. Key Responsibilities Lead the day-to-day and strategic operation of the lodge. Maintain exceptional standards across guest experience, accommodation, food and beverage, guiding, maintenance and lodge operations. Be a visible and engaging host, building meaningful relationships with guests. Manage budgets, forecasts, costs and overall financial performance. Drive profitability while maintaining luxury service and brand standards. Lead; mentor and develop the lodge management team and wider staff complement. Oversee recruitment, performance management, succession planning and team culture. Work closely with sales, marketing and reservations teams to support occupancy and revenue objectives. Maintain strong relationships with conservation partners, local communities and key stakeholders. Ensure compliance with health and safety, labour, environmental and operational requirements. Champion responsible tourism, conservation and sustainable lodge practices. Requirements Relevant hospitality, tourism or business qualification. Approximately 10+ years' hospitality experience ; including at least 5 years in a senior leadership position . Proven General Manager or senior lodge management experience within the luxury safari or high-end hospitality sector . Strong understanding of the Southern African luxury safari market. Excellent financial and commercial acumen. Demonstrated experience leading multidisciplinary teams, ideally within a remote lodge environment. Exceptional guest relations and hosting ability. Strong leadership, communication and stakeholder management skills. Calm; resilient and solutions-focused, with high emotional intelligence. This is an exciting opportunity for a seasoned lodge leader looking to take ownership of a prestigious safari operation and play an important role in its continued success.
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