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Afternoon Shift Manageress – Ladysmith, KwaZulu-Natal Introduction An upmarket 4‑star country lodge in Ladysmith, KwaZulu‑Natal is seeking a dedicated Afternoon Shift Manageress to oversee guest services, staff supervision, and lodge operations. This is a fantastic opportunity for a hospitality professional who thrives in guest interaction, enjoys food and garden oversight, and has the technical ability to resolve operational challenges. Requirements Confident communicator with excellent written English and conversational Afrikaans Warm; people‑focused personality able to make guests feel at home Passion for food – oversee kitchen operations and meal quality Interest in gardening and outdoor maintenance Strong attention to detail and proactive problem‑solving skills Handle technical issues (Wi‑Fi, remotes, gate motors, etc.) efficiently Supervise long‑serving staff with kindness and firmness Ensure integrity, honesty, and willingness to upskill where needed Non‑smoker preferred, Christian values, own transport required Competent in Word, Excel, and Office applications Key Responsibilities Reception: Smooth check‑in/out, accurate invoicing, timely guest communication Evening Hostess: Oversee meals, guest comfort, bar honesty system Housekeeping: Daily room checks, linen control, staff training, quarterly inventories Meals: Ensure quality dinners/breakfasts, cost control, minimize waste Stock Control: Accurate records, cost‑effective purchasing, quarterly utensil audits Gardens & Environs: Oversee gardener, pool, outdoor furniture, and aesthetics Management: Weekly staff meetings, performance monitoring, conflict resolution Package Salary: R18 000 – R20 000 pm DOE (inclusive of weekend duty) Single room accommodation available if required Supportive; professional lodge environment Start Date: ASAP
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