Join a forward-thinking technology company dedicated to transforming the recruitment landscape with innovative software solutions. We are seeking a motivated Junior Account Executive to support our customer success team, helping clients thrive and grow alongside our dynamic organisation.
Duties:
- Assist clients through friendly and efficient support via phone, email, and support systems
- Maintain accurate records of client interactions using our ticketing system
- Collaborate within a team to ensure exceptional customer service
- Support training, answer queries, and undertake additional tasks as needed
Requirements:
- Passion for customer service and problem-solving
- Minimum of 2 years' experience in customer support or working with online platforms
- Excellent communication skills and a friendly manner
- Willingness to learn and grow within a fast-paced tech environment
- Good time management and troubleshooting skills
Familiarity with the following:
- Account Management
- Active Listening
- Support and Tech Support
- CRM and Help Desk systems
- Client Management and Customer Liaison
What We'll Give You:
- Full training to set you up for success
- A supportive, innovative team environment
- Opportunities to develop valuable skills in customer success and technology
- Clear pathways for career growth within the company
Salary: R25,000 - R30,000 per month (Cost to Company)
If you're eager to kickstart your career in a company that values growth, learning, and client success, take the first step today and apply now to join our vibrant team.