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Hospitality and Outdoor – New Vacancy - Resort General Manager 4* Luxury Resort – Drakensberg, KZN Iconic luxury resort in the Drakensberg is looking for their new General Manager to drive revenue and reach new heights! Experience in a similar role is a must to cope in this fast paced environment. EE candidates will be given preference. Requirements · A business degree, hotel or hospitality management qualification is essential · Have a minimum of 10 years hospitality experience, of which at least 5 years should have been at a senior operations management level. · Strong financial acumen- Able to complete the full daily financial function- reports, budgets, debtors, creditors, forecasts, etc · Strong leadership skills with critical attention to detail in standards · Excellent overall knowledge in hotel operations- F&B, Housekeeping, FOH etc · Experience in Sales and Marketing- Can drive a creative concept forward and market on all relevant platforms · Experience in Health and Safety Compliance and can manage the full function of the HR department with legislation compliance to BCEA, LRA and the EE act · Hands on, leads from the front type. · Valid driver’s license · Only South African citizens and foreign Nationals with Valid work permits for South Africa will be considered Key Responsibilities · Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels · Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. · Develops and implements strategies where key hotel metrics are identified, communicated and delivered · Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required · Excellent leadership skills with a hands-on approach and lead-by-example work style · Commitment to exceptional guest service with a passion for the hospitality industry · Ability to find creative solutions, offering advice and recommendations · Personal integrity, with the ability to work in an environment that demands excellence, time and energy · Experienced in using IT systems on various platforms · Strong communication skills Package on offer · Salary: R55 000 CTC very neg D.O.E · Accommodation with company benefits Starting Date: Feb/March 2026
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