Job Summary
NOW HIRING: Assistant Lodge Manager Couple | Luxury Safari Lodge | Greater Kruger, Limpopo About the Opportunity Kendrick Recruitment is seeking a dynamic, energetic and service-driven Assistant Lodge Manager Couple to join the leadership team of a prestigious luxury safari lodge. This is an exciting opportunity for a hospitality couple who are passionate about luxury service, wildlife and creating exceptional guest experiences. The successful couple will support the Lodge Manager with the day-to-day operation of the property while helping to maintain the highest standards across all departments, bringing complementary hospitality and operational skills — with at least one partner having strong experience in lodge operations, Rooms Division and guest service. Key Responsibilities • Deliver exceptional and personalised guest experiences from arrival to departure • Support the Lodge Manager with the daily operation of the lodge • Lead, motivate and develop team members through a visible, hands-on management style • Oversee Front Office, Guest Relations, Housekeeping and Food & Beverage operations • Maintain exceptional presentation, cleanliness and service standards throughout the property • Assist with lodge administration, reporting, stock control and operational planning • Manage guest requests and resolve concerns professionally and efficiently • Support staff training, coaching and performance development • Build strong relationships with guests, colleagues and travel partners • Assist with general lodge duties and operational requirements where needed Key Requirements • One partner should ideally bring experience in several of the following: luxury lodge operations, Rooms Division, Front Office and Guest Relations, Food & Beverage, housekeeping, staff supervision and development, and lodge administration and reporting • The second partner should bring complementary experience in one or more of the following: safari guiding (FGASA qualification advantageous), hospitality or lodge operations, Food & Beverage, maintenance and practical lodge upkeep, guest activities and experiences, or general lodge management • Previous experience within a luxury lodge, safari property or five-star hospitality environment • A genuine passion for guest service and creating memorable experiences • Strong leadership, communication and interpersonal skills • Excellent organisational and problem-solving abilities • Rooms Division experience within the couple • Practical maintenance experience, or willingness to assist with basic lodge maintenance • Computer literacy and experience with hospitality management systems • Valid driver's licences • Professional presentation with a positive, hands-on attitude • Willingness to live and work in a remote bush environment • Please note the lodge accommodation cannot accommodate pets Package • Salary: R40,000 – R48,000 combined per month, depending on experience • Live-in accommodation, meals provided • Pension Fund • Staff lodge-night benefits • 21 days on / 7 days off work cycle • 15 days' annual leave • Ongoing training, mentorship and career development Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.