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Job Summary
The Role - Restaurant General Manager - Cape Town area
To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.
RESPONSIBILITIES:
- Achieve Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service
- Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability
- Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business
- Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds
- Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential
- Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability
- Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required
- Achieve consistent results through team management
REQUIREMENTS (not negotiable):
- At least three (3) years' experience at supervisory level in a QSR environment
- Must have Matric
- English proficiency
- Numeracy proficiency
- Computer skills: Windows experience, word processing, spreadsheets and electronic mail
- Financial acumen: Basic understanding of financial information
- Business skills: Managerial experience & Points of sales
OttoBauthentic
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