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Our Client a Global tech firm is seeking a Senior IT Support Analyst to join their team in Cape town. They offer stability, growth and an excellent working environment.
The Senior IT Support Analyst is responsible for providing support to end-users including 2nd Level Application and Technical Support to clients remotely.
The Desktop Support Technician is responsible for resolving all end-user IT incidents/ requests related to end-user devices and software including ticket management with SLA parameters.
Requirements
Technical Support
Ticket Management
Troubleshooting
Client Engagement
People Engagement
Qualifications
Our client is looking for an Immigration Consultant to join their agile and dynamic team in Cape Town. The role will require a candidate who is able to work independently with a pro-active and can-do attitude. The candidate will be responsible for advising and assisting our clients with the correct
immigration solutions for their needs as well as planning timelines pro-actively and efficiently.
Responsibilities include but are not limited to
The ideal candidate should possess the following skills/qualifications
It is imperative that the candidate has a keen interest in learning and developing as this is a core value of the organisation. The company prides itself on employing staff who are driven to achieve excellence and whose skill sets vary across disciplines.
Another key value of the organisation is a desire to drive African growth through enabling talent to live and work on the continent. The candidate would be required to share this vision and feel a desire to contribute to stronger economies in Africa.
The Benefits
The successful candidate will enjoy the following benefits while working at the company:
Qualification(s)
The candidate is required to have completed a degree in a relevant field.
If you are interested in joining a fast-growing business, currently expanding across the continent, then please apply here.
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We are looking to expand our specialist recruitment team in 2022 and if you are an experienced recruiter with specialist sector alignment and wanting a new challenge, please submit your application.
This position would be ideal for an experienced recruiter looking to build their own business within a framework of existing infrastructure, wanting more flexibility and autonomy, with a long-term outlook and various exit possibilities in terms of the client book you have built up over the years. Ideally you will have a strong network, solid business development skills and wanting more from your career, both in terms of remuneration options as well as fulfilment.
Who we are:
We are a specialist recruitment consultancy that provides a comprehensive and focused recruitment service for small, medium and large corporate clients, both locally and internationally.
As a specialist consultancy, we are agile, flexible, innovative and strive to ensure the best possible match for our clients. Whether recruiting for entry or executive level, on a permanent or on a contract basis, our entire culture is based on the concept of “listen, advise, deliver”. We listen to our clients and candidates, understand their key drivers and then advise them as to the best approach to ensure effective delivery.
Our consultants have a defined sector alignment, either by way of qualifications, working experience or recruitment experience, ensuring a stronger understanding of the roles, deepening their market knowledge and allowing them to develop stronger networks.
Duties and Responsibilities:
Qualifications and Experience:
Nice to have:
Other skills and attributes:
What's On Offer:
Remuneration:
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Education and Experience:
Key Competencies and Skills:
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
Consultants who want to join our client’s (East) African adventure?! We're looking for an ambitious & adventurous ???????????????????????? ???????????????????????????????????????? (Sales)!
ABOUT OUR CLIENT
Our client is a travel scale-up specialised in responsible off the beaten track travel that is quickly getting back on its feet after the corona crisis.
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A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Competencies:
Job brief
We are looking for a Tech Recruitment Manager to manage and oversee their company’s tech hiring.
General description:
The recruitment manager will work closely with their recruiters to manage sourcing, interviewing, and employment processes. To be successful in this role, you should have an HR academic background and experience screening and evaluating tech candidates. You will have a proven recruitment management background.
You should also be knowledgeable about labour legislation and Tech/IT recruitment
The ideal candidate is a team leader who can make effective decisions quickly.
Ultimately, you will manage their recruitment to ensure you hire qualified employees to meet the company’s current and future needs.
Responsibilities:
Requirements:
More about my Client’s fantastic position:
They are looking to hire a highly organised, detail-oriented Senior Executive Assistant to support their CEO. The ideal candidate should be able to successfully handle a wide range of responsibilities, including but not limited to supporting senior leadership in day-to-day operational duties, as well as general administration. The ideal candidate should thrive working in a fast-paced, scale-up environment and be excited about their mission and potential. You should have outstanding time management skills, professional communication skills (verbal, written), attention to detail, and a strong sense of security and discretion.
You are an ideal candidate if you have:
Your roles and responsibilities
Your skills and experience:
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Education and Experience:
Key Competencies and Skills:
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives.
Duties and responsibilities:
Education and Experience:
Key Competencies and Skills:
Salary and rates including allowances, incentives:
R35 per Hour for the first 3 months probation - once deemed competent you will earn a basic salary of R6 000 with an additional R1 000 if you meet your kpi's each month. Shift allowance and travelling allowance.
Days & times of work:
The operation is based in the Cape Town CBD and runs on a rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) – 365 days a year, including public holidays.
Core Outputs
Essential Requirements
Core Outputs
Essential Requirements
Core Outputs:
Essential Requirements:
About our client
Our client is the UK’s most awarded VoIP provider for small and growing businesses.
As the challenger, they are all about changing the current industry practices, because it’s NOT okay to lock small businesses into 36-month contracts, charge them hidden costs and ugly cancellation fees, raise their in-contract prices, etc.
They want to give small businesses a better digital communication product with support than what is traditionally only available to big companies. That’s what inspires them.
Our client is looking for an outstanding Outbound Sales Manager to join the UK’s fastest growing and most awarded VoIP provider. Our client provides Fibre and VoIP services to UK small businesses at affordable pricing with unrivalled support.
The ideal candidate is a natural leader who can energise and motivate sales team leaders to perform at the highest levels. Candidate will report directly to Head of Sales based in the same Cape Town office (Claremont).
Skills & Requirements:
2+ years sales management experience with track record of achieving high targets
Proven ability to lead and energise sales teams and create positive buzz daily
Outbound telesales experience targeting UK market
Strong verbal and written communication skills
Excellent presentation skills, as well as the ability to motivate, teach and inspire
Responsibilities
Work closely with Head of Sales to help start up and grow cold calling telesales team to 30+ telesales agents.
Put in place structure with proper metrics monitored daily to manage team effectively and continually improve team performances.
Work with Sales Academy to ensure right candidates are recruited and trained for outbound telesales with feedback to improve recruitment.
Continually review and optimise all sales processes including recruitment, training, onboarding, coaching and mentoring.
Ensure full compliance of policies and procedures and work with HR to conduct disciplinaries.
Our client is looking for an experienced senior Restaurant Manager for a 100-seater upmarket steakhouse in the Overberg Area.
The role is to oversee and manage the overall kitchen and front of house teams and operations.
We are looking for a hands-on individual with excellent communication and organisational skills, a leader, stable and able to perform under pressure.
Previous restaurant management experience in a similar environment is essential.
Minimum requirements:
Remuneration R25 000 – R30 000 per month.
Start date 1 July 2022
Please apply online if you meet all the above requirements.
Please assume that your application was unsuccessful if you have not been contacted within 4 weeks from the date of this advertisement.
About the role:
Our client is looking for a Production Supervisor who will assist the Production Manager with
overseeing and organizing equipment, staff and processes on the production floor.
Responsibilities:
Production/Assembly order management:
• Take ownership of delivering orders on time, within budget and according to specification
• Order scheduling and progress updates
• Maintain good relationships with suppliers and contractors
• lace relevant orders.
Production/Assembly operations:
• Improve and enforce the assembly processes and workflows
• Understand and resolve operational issues
• Enforce quality control procedures and ensure adherence
• Implement and maintain Health & Safety policies for production site.
• Ensure compliance with Health & Safety legislation by ensuring the safety of all employees.
• Managing the production process (from project kick-off to shipment
• Shop floor management.
• Production job processing
• Housekeeping
• Monitor Production output according to specifications
• Overseeing the manufacturing process and assisting where required with complex technical
procedures
• Identify issues in efficiency and suggest improvements
Staff/Team management:
• Manage production staff (Exp. Leave, Discipline, or any related staff queries)
• Managing production staff
• Organize workflow and prepare schedules
• Train and mentor Production Staff
Supplier Management
• Source suppliers or contractors to outsource work when needed.
• Liaise with suppliers and contractors maintain good relationship, negotiating payment terms,
discounts ect.
Minimum requirements:
• Qualification in a technical, engineering or relevant field will be an advantage
• Experience in Process control (Ability to monitor and adjust a proves to give a desired output)
• Minimum of 5 years' experience in technology production/assembly
• Inventory and the management thereof
• Bills of Materials
• Processes and workflow control experience
• Strong organisational and leadership skills, with a result driven approach.
• Ability to identify and solve problems
• Knowledge and expierence implementing the Health and Safety act of South Africa.
• Experience in the production environment and have a good understanding of the below:
• Inventory Management
• A Tech savvy and mechanically minded individual.
(3 years experience in a supervision role managing people.
proficient in MS Office.)
Desired requirements:
• Project Management experience.
• Hands-on and mechanically minded
• Experience using various types of manufacturing machines/tools
• Project Management experience
• Proficient in Unleashed or similar Inventory management system
• Continuous improvement certification or practical experience of improving flow of a
production/assembly/factory operation
• Supply chain management experience
• Proven implementation of quality policies and control
The DevOps Engineer will be responsible for managing infrastructure which includes setup, monitoring, resource allocation, and deployment architecture using a wide range of AWS and Azure cloud technologies.
EXPERIENCE, SKILLS, AND KNOWLEDGE
? 3-4 years of experience working as a DevOps Engineer.
? 3-year degree/diploma in the technology field.
? AWS DevOps Professional Certification.
? Good understanding of Agile processes.
? Practical experience working with automated deployments and source control.
? Ability to code and script.
? Excellent problem-solving and troubleshooting skills.
? Process-oriented with great documentation skills.
? Knowledge of best practices and IT operations in an always-up, always-available service.
? Experience administering and deploying development CI/CD tools such as Git, Jira, GitLab, or Jenkins.
FAMILIARITY WITH THE FOLLOWING TECHNOLOGIES WOULD BE IDEAL
? Container orchestration services - Docker, Kubernetes, Elastic Beanstalk.
? Infrastructure As Code technologies - Terraform, Ansible.
? Agile software development in Python, Go, Java, JavaScript, Typescript.
? Significant experience with open-source operating system environments.
KEY PERFORMANCE AREAS
1. Project Planning
? Participate in the processes of strategic project-planning meetings.
? Providing guidance and expertise on system options, risk, impact, and costs vs. benefits.
? Create and share operational requirements and development forecasts to allow timely and accurate planning of projects.
2. Development
? Responsible for developing and building IT solutions.
? Install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators, and perform script maintenance and updates.
3. Deployment
? Build automated deployments through the use of configuration management technology.
? Responsible for making modules ready for production, which entails moving them according to specific procedures and documenting knowledge transfer.
4. Maintenance and Troubleshooting
? Responsible for routine application maintenance tasks.
? Create requirements and procedures for implementing routine maintenance.
? Troubleshooting existing information systems for errors and resolving errors.
5. Performance Management
? Evaluate existing applications and platforms.
? Give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions, and assisting with modifications.
6. Writing software in line with industry standards and design patterns
? Guide and implement software and product design.
? Produce code in line with project requirements.
? Implement and maintain appropriate security standards.
? Perform and request code reviews.
? Write and maintain unit and functional tests.
7. Debugging software for optimum functioning
? Reproducing and locating the source of reported bugs and issues.
? Fix bugs and issues.
? Communicate errors and solutions to product owners.
INDIVIDUAL COMPETENCIES
? Accountability and Execution
? Adaptability
? Control and Efficiency
? Information Monitoring
? Initiating Action
? Optimizing Diversity
? Ownership
? Planning and Organizing
? Technical Knowledge
? Team Orientation
WHY WORK FOR US:
? We are passionate about the personal development of our team members
? We offer the opportunity to have purpose in your role
? Positive and Productive team culture
? Trust & Accountability are important factors in how we work
? We manage our teams based on outcomes, not attendance and understand the value of flexibility and work life balance
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