Quality & Reliability Engineer (QRE)
Location: Hybrid (Johannesburg / Remote)
Employment Type: Full-Time
Industry: SaaS | Financial Technology | HR Tech

WatersEdge Solutions is hiring a Quality & Reliability Engineer (QRE) to lead the charge on software stability, release quality, and development tooling for a global incentive technology platform. If you thrive in the space between engineering, QA, and operations—this is your opportunity to own quality at scale.

About the Role
Reporting to the Tech Lead, you’ll play a central role in building, maintaining, and improving CI/CD pipelines, test automation, observability, and reliability metrics. You’ll collaborate across functions to ensure stable, secure, and high-quality releases, with a strong focus on developer experience and platform integrity.

Key Responsibilities

• Maintain and enhance CI/CD pipelines (GitHub Actions, Heroku)

• Automate quality gates: tests, linting, coverage, type-checks

• Own release processes: staging, production deployments, rollbacks, feature flags

• Monitor production health via logs, Sentry, performance dashboards

• Track SLIs/SLOs and report on metrics like MTTR, CFR, and defect escape rates

• Support incident response and prepare operational runbooks

• Maintain test automation infrastructure and flaky test backlog

• Collaborate with devs to ensure testable, regression-resistant code

• Integrate security checks into pipelines and uphold compliance standards (e.g. SOC 2)

What You’ll Bring

• Strong CI/CD experience (GitHub Actions, CircleCI, GitLab CI)

• Familiarity with cloud platform pipelines (e.g., Heroku)

• Proficient in Python and shell scripting (Django a bonus)

• Experience managing automated test frameworks

• Comfort with observability tools like Sentry and log monitors

• Proven track record in delivering secure, reliable SaaS or FinTech systems

Nice to Have

• Experience with feature flags (e.g., LaunchDarkly, Unleash)

• Knowledge of SOC 2 / ISO 27001 controls in CI/CD

• Exposure to data privacy and multi-tenant architecture

• Experience conducting post-mortems and tracking incident actions

What’s On Offer

• Competitive compensation

• Full ownership of the CI/CD and reliability function within a fast-scaling SaaS product

• High autonomy and low red tape environment

• A mission-driven platform enabling financial equity globally

Company Culture
We value pragmatism, systems thinking, and a passion for enabling others through great tooling. You’ll join a smart, humble, and impact-driven team working in a no-blame culture where quality is everyone’s responsibility. If you believe tests are leverage, incidents are learning opportunities, and performance is about velocity with stability—this is your place.

If you have not been contacted within 10 working days, please consider your application unsuccessful.